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I bought Applecare today. I have a question

A

arunim

macrumors member
Original poster
Dec 6, 2009
49
0
Hey guys, I bought applecare for my macbook pro today from the Apple store (physical store.. not online lol).

My question is: Do they give you any documentation at all? Coz all I did was pay for it, and they gave me a receipt. That is it. No contract or anything... Is this how they do it normally? or maybe the guy just forgot to give me all the stuff...
 
arunim said:
Hey guys, I bought applecare for my macbook pro today from the Apple store (physical store.. not online lol).

My question is: Do they give you any documentation at all? Coz all I did was pay for it, and they gave me a receipt. That is it. No contract or anything... Is this how they do it normally? or maybe the guy just forgot to give me all the stuff...
Click to expand...

I think they're supposed to give you a shrink-wrapped box with the certificate number, the documentation, and a CD with TechTool on it.

You can go here and see if you have a registered agreement.
 
yea.. i did not get any of that..
I'll go to the store 2morro and check it out..
also how does support work outside the US if there is no apple store?
do i take it to an authorized apple reseller instead?
 
They register the computer for you. Theres nothing but a useless CD inside (at least to the average person since more than likely you'll need to take it in anyway).

At my store you need to 'ask' for the box. Again, theres no need once they activate it on your serial number.
 
auero said:
They register the computer for you. Theres nothing but a useless CD inside (at least to the average person since more than likely you'll need to take it in anyway).

At my store you need to 'ask' for the box. Again, theres no need once they activate it on your serial number.
Click to expand...

Yes. Usually if you purchase a new Mac with AppleCare, they will enroll it for you there at the store. Yes AppleCare has a disc and some other paper but it really isn't of any significance to you. Just make sure you keep the receipt (which should have AppleCare listed along with the serial number of the box) for future reference in case something does happen.
 
Yeah, does your receipt have your computer serial number? If so, you're probably good to go, but you could always ask.

Also, whatever you do, check Apple.com/support in a few days, to see if your coverage information has been extended the 2 extra years.
 
I've bought all four of my Applecare programs over ebay - got sent the box with two of them, all are active according to Apple.

Yes, I agree they may have registered the computer for him if they had his serial number, all the more reason to check with Apple and see if he has a registered agreement.

https://selfsolve.apple.com/Agreements.do
 
If you buy Applecare off ebay, how do you register it to your Mac? I quite fancy buying it from there, it's a good deal:)
 
All new MBP's come with 1 or 2 year protection? Is their a Education discount for Apple Care?
 
ok i went to apple store today, and they assured me that my applecare has been activated.

from what I've read here, I dont really need the stuff in the box.. is that correct?
 
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