I bought Applecare today. I have a question

Discussion in 'MacBook Pro' started by arunim, Jan 8, 2010.

  1. arunim macrumors member

    Joined:
    Dec 6, 2009
    #1
    Hey guys, I bought applecare for my macbook pro today from the Apple store (physical store.. not online lol).

    My question is: Do they give you any documentation at all? Coz all I did was pay for it, and they gave me a receipt. That is it. No contract or anything... Is this how they do it normally? or maybe the guy just forgot to give me all the stuff...
     
  2. Hmac macrumors 68020

    Joined:
    May 30, 2007
    Location:
    Midwest USA
    #2
    I think they're supposed to give you a shrink-wrapped box with the certificate number, the documentation, and a CD with TechTool on it.

    You can go here and see if you have a registered agreement.
     
  3. arunim thread starter macrumors member

    Joined:
    Dec 6, 2009
    #3
    yea.. i did not get any of that..
    I'll go to the store 2morro and check it out..
    also how does support work outside the US if there is no apple store?
    do i take it to an authorized apple reseller instead?
     
  4. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
  5. auero macrumors 65816

    Joined:
    Sep 15, 2006
    #5
    They register the computer for you. Theres nothing but a useless CD inside (at least to the average person since more than likely you'll need to take it in anyway).

    At my store you need to 'ask' for the box. Again, theres no need once they activate it on your serial number.
     
  6. iLog.Genius macrumors 601

    iLog.Genius

    Joined:
    Feb 24, 2009
    Location:
    Toronto, Ontario
    #6
    Yes. Usually if you purchase a new Mac with AppleCare, they will enroll it for you there at the store. Yes AppleCare has a disc and some other paper but it really isn't of any significance to you. Just make sure you keep the receipt (which should have AppleCare listed along with the serial number of the box) for future reference in case something does happen.
     
  7. powerbook911 macrumors 68040

    powerbook911

    Joined:
    Mar 15, 2005
    #7
    Yeah, does your receipt have your computer serial number? If so, you're probably good to go, but you could always ask.

    Also, whatever you do, check Apple.com/support in a few days, to see if your coverage information has been extended the 2 extra years.
     
  8. btbrossard macrumors 6502a

    Joined:
    Oct 25, 2008
    Location:
    Chicagoland
    #8
  9. Nano2k macrumors regular

    Joined:
    Nov 6, 2009
    Location:
    Europe
    #9
    Hahaha reminds me of those who say dont buy Applecare from Ebay because you dont get the box :D
     
  10. Hmac macrumors 68020

    Joined:
    May 30, 2007
    Location:
    Midwest USA
    #10
    I've bought all four of my Applecare programs over ebay - got sent the box with two of them, all are active according to Apple.

    Yes, I agree they may have registered the computer for him if they had his serial number, all the more reason to check with Apple and see if he has a registered agreement.

    https://selfsolve.apple.com/Agreements.do
     
  11. iRach macrumors member

    iRach

    Joined:
    Dec 11, 2009
    #11
    If you buy Applecare off ebay, how do you register it to your Mac? I quite fancy buying it from there, it's a good deal:)
     
  12. dilbaggins macrumors member

    Joined:
    Aug 13, 2009
    #12
    All new MBP's come with 1 or 2 year protection? Is their a Education discount for Apple Care?
     
  13. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
    #13
    1 year and yes.
     
  14. arunim thread starter macrumors member

    Joined:
    Dec 6, 2009
    #14
    ok i went to apple store today, and they assured me that my applecare has been activated.

    from what I've read here, I dont really need the stuff in the box.. is that correct?
     
  15. GGJstudios macrumors Westmere

    GGJstudios

    Joined:
    May 16, 2008
    #15
    That is correct.
     

Share This Page