I can restore my iPhone on Windows 7 but not 8.1?

Discussion in 'iOS 7' started by budmonster, Feb 10, 2014.

  1. budmonster macrumors regular

    Joined:
    Sep 20, 2013
    Location:
    Pittsburgh, PA
    #1
    I'm trying to restore my iPhone 5s back to 7.0.4. When I click Restore in iTunes on Windows 7, it works fine, my phone restores. It goes from downloading the software to extracting it in a matter of seconds. When you do a restore, is the software stored somewhere on my PC? Whenever I do a restore does it have to download everything over again or does it just use the software that is stored on my PC from the first time I did it?

    And on Windows 8.1, I can't even download the restore software, I get a connection error and bunch of other errors. Is 8.1 known to cause problems, could it be a driver issue? The errors messages go so fast I can't tell what is going wrong.
     
  2. Stuke00 macrumors 68000

    Joined:
    Oct 11, 2011
    Location:
    Collinsville,IL
    #2
    Are you using 7.1 beta?
     
  3. sbailey4, Feb 11, 2014
    Last edited: Feb 11, 2014

    sbailey4 macrumors 68030

    sbailey4

    Joined:
    Dec 5, 2011
    Location:
    USA
    #3
    Yes its stored in the hidden folder C:\Users\user\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates. If you are running a beta you will have to DFU restore. And Windows 8.1 works fine. No issues with it and iTunes 11.1.4
     

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