I can restore my iPhone on Windows 7 but not 8.1?

Discussion in 'iOS 7' started by budmonster, Feb 10, 2014.

  1. budmonster macrumors regular

    Sep 20, 2013
    Pittsburgh, PA
    I'm trying to restore my iPhone 5s back to 7.0.4. When I click Restore in iTunes on Windows 7, it works fine, my phone restores. It goes from downloading the software to extracting it in a matter of seconds. When you do a restore, is the software stored somewhere on my PC? Whenever I do a restore does it have to download everything over again or does it just use the software that is stored on my PC from the first time I did it?

    And on Windows 8.1, I can't even download the restore software, I get a connection error and bunch of other errors. Is 8.1 known to cause problems, could it be a driver issue? The errors messages go so fast I can't tell what is going wrong.
  2. Stuke00 macrumors 68000

    Oct 11, 2011
    Are you using 7.1 beta?
  3. sbailey4, Feb 11, 2014
    Last edited: Feb 11, 2014

    sbailey4 macrumors 68040


    Dec 5, 2011
    Yes its stored in the hidden folder C:\Users\user\AppData\Roaming\Apple Computer\iTunes\iPhone Software Updates. If you are running a beta you will have to DFU restore. And Windows 8.1 works fine. No issues with it and iTunes 11.1.4

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