I cannot delete an app, its stuck trying to update.

Discussion in 'iOS 7' started by duelingdragons, Jun 12, 2013.

  1. duelingdragons macrumors 65816

    May 13, 2007
    Orlando, FL
    Instagram must have tried to auto-update last night.

    On my home screen, it shows up with the progress bar, but when I hold my finger down, I cannot delete it.

    I've tried resetting my phone and its still happening. Any thoughts?
  2. allistera macrumors regular

    Sep 17, 2012
    Same thing happened to me when I was restoring from iCloud backup - I simply restarted the phone and it started downloading.
  3. duelingdragons thread starter macrumors 65816

    May 13, 2007
    Orlando, FL
    Weird. I actually searched for Instagram in the App Store, and it lets me open the app from there, which means that its actually installed on my phone, but the icon is stuck.

  4. Ram27 macrumors member

    Feb 19, 2012
    Go into the App Store and the updates section, there should be an update in progress or some such.
  5. Tiger8 macrumors 68020

    May 23, 2011
    This sometimes happens with earlier versions of iOS. What you need to do is go to the App store, find the app in the store, and 'install it' if you have that option. That worked for me once.

    The other option is to turn off cellular data and Wifi and after a while the update times out
  6. duelingdragons thread starter macrumors 65816

    May 13, 2007
    Orlando, FL
    Ah. I tried the first thing you suggested, but I'll try the second suggestion. Thanks!
  7. GrantMeThePower macrumors regular

    Apr 12, 2011
    I had the same problem and ended up having to restore from a back up.
  8. BvizioN macrumors 601


    Mar 16, 2012
    Manchester, UK
    I had the same problem today! You can't remove it untill is fully updated! What I did is, i powered OFF the phone and then back on! App updated and then I was able to remove it.
  9. kerrikins macrumors 65816

    Sep 22, 2012
    Try going to the App Store -> Updates -> Purchased. I found that the ones that were "stuck" had little paused signs beside them and when I clicked those or fixed the problem. Easier than searching for each one.
  10. kenkamm macrumors regular

    Oct 25, 2008
    I've tried each of the suggestions here except for a full restore and nothing has worked so far. :(
  11. mikeyiphone macrumors regular

    Jun 10, 2009
    I had a similar issue.

    Instead of deleting them on the phone hook it up to iTunes and remove the apps from there. Make sure they are removed from the phone, then resync them from iTunes onto the phone.

    It worked for me.

    Let me know.
  12. xyion1 macrumors regular

    Oct 26, 2007
    This happened to me and was murdering my battery life (like 1% every 3 minutes) so I just plugged it into my iTunes and had the latest apps installed via sync. Now my battery life is just fine and the app is updated. (It was iTransit if it matters...)
  13. freejack macrumors regular


    Nov 15, 2007
    Long Island, NY
    The above suggestion works but if you don't have access to itunes, I found the following works also.

    Just join a wifi access point and the app will begin downloading within a minute. For some reason apps will become stuck at waiting if you try to update using cellular data. Even enabling updates via cellular does not fix this. Anyway, it happened twice to me and both times, hooking up to wifi fixed it.
  14. Vertigo50 macrumors 65816


    Apr 11, 2007
    I agree with others here.

    Mine was monumentally stuck, to the point where it was showing a "generic" icon.

    I tried everything and finally plugged it into iTunes, when into the app section and removed it from there. Not from the "iPhone screen" in iTunes, but removed it from the actual list. Then I downloaded it fresh, and it worked.
  15. kenkamm macrumors regular

    Oct 25, 2008
    Connecting to a wifi network worked for me, pretty much. It was still acting strange, but after a restart or two, it resolved.

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