I cannot get certain Apps to Update. I get an error type message.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Tom G., Sep 6, 2009.

  1. Tom G. macrumors 68000

    Tom G.

    Joined:
    Jun 16, 2009
    Location:
    Champaign/Urbana Illinois
    #1
    I have 5 apps on my phone that say they need to be updated but when I go to do it I get a message that reads "Cannot connect to iTunes store" with a Dismiss key.

    I get this even when I am connected to my computer with iTunes running, and I even went so far as to have the Apps Store running and get the same message.

    Can anyone give me a clue as to how to proceed?
     
  2. celticpride678

    Joined:
    Feb 15, 2009
    Location:
    Boston, MA
    #2
    Usually the "Cannot connect to iTunes Store" error message means you are not connected to the cell network or Wi-Fi. Try this and report back. If nothing works, try a restore using iTunes.
     
  3. Mycatisbigfoot macrumors regular

    Joined:
    Jun 22, 2009
    #3
    Have you did a reboot? I have that problem if i hit update all apps, so i have to click update on every singal one and its a pain in the rear, also try power cycling you're router
     
  4. Tom G. thread starter macrumors 68000

    Tom G.

    Joined:
    Jun 16, 2009
    Location:
    Champaign/Urbana Illinois
    #4
    I am connected to wifi wirelessly and have also tried to connect through my iMac I get the same message.
     
  5. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #5
    I had the same problem last week. I deleted the application and redownloaded the newest version, problem went away.
     
  6. Tom G. thread starter macrumors 68000

    Tom G.

    Joined:
    Jun 16, 2009
    Location:
    Champaign/Urbana Illinois
    #6
    Thanks for the info, and I followed you suggestion, when I resynced I noted that the bar at the top of the iTunes page said it was updating the apps. However when it was done and I turned on the iPhone I had the same apps calling for an update with the same message when I tried to update them.
     
  7. ti-deddi macrumors newbie

    Joined:
    Sep 28, 2009
    #7
    Same here - Count me in.

    Hi Tom,

    Did you solve this issue?
    I have the same problem as you. It's so frustrating.

    I think my problem only appeared when I got Snow Leopard?
     

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