I can't access itunes or app store over wifi. Help please.

Discussion in 'iPhone Tips, Help and Troubleshooting' started by BrunoMac, May 16, 2009.

  1. BrunoMac macrumors regular

    BrunoMac

    Joined:
    Aug 6, 2008
    #1
    3g iphone
    16 gig with 7.4 gigs availible
    version 2.2.1 (5h11)
    carrier at&t3.1


    So I have a wifi home network that works for everything but itunes and the app store apps on my iPhone, the message I get is "cannot connect to itunes store" on both the app store app and itunes. However I have recently discovered if I turn off my wifi on the phone I can use both apps on 3G. Everything else works over wifi on my phone, I have not had any problems with safari or any other apps, they all work fine.
    I would love for itunes and the app store to work though. I have turned my phone off and on numerous times, reset it by holding the home key and on/off switch numerous times and have unplugged my wifi a couple times to try and reset it. My home wifi is a linksys with a password.
    I would really apreciate any help!!

    Is it a settings deal under wifi settings in the phone? Should I have it forget this network and re-do that long password in the wifi set up?:confused:


    Sorry for being a computer tard. Thank you so much in advance. :D
     
  2. BrunoMac thread starter macrumors regular

    BrunoMac

    Joined:
    Aug 6, 2008
  3. RedGeminiPA macrumors member

    Joined:
    May 17, 2009
    Location:
    Altoona, PA
    #3
    I'm not sure what the problem could be. Sounds like something you may want to call Apple about (1-800-MY-APPLE).

    I'm going to assume your iPhone is less than a year old. I would strongly suggest buying AppleCare for it (if you don't already have it) before the 1 year warranty expires. Not only does AppleCare extend your warranty to 2 years, it also gives you unlimited telephone support for that 2 year period as well. It could be $69 very well spent! Oh, and from experience ... pretty much everyone you talk to at Apple is an English speaking American :D
     

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