I can't add mobile number to iMessage and FaceTime

Discussion in 'iPhone' started by preyan, Feb 15, 2017.

  1. preyan macrumors 6502


    Aug 31, 2007
    South Africa
    Please help. I have an iPhone 7.
    I want to add my new mobile number to iMessage and FaceTime. How do I add it? Maybe I need to add my mobile number somewhere else first (but where) before these settings will pick it up.

    Under iCloud when I view my account, my new mobile number is there. It is correct and it says VERIFIED next to it. Is there somewhere else that I need to add it first!
  2. noobinator macrumors 603


    Jun 19, 2009
    Pasadena, CA
    If it's not showing up try turning your phone off and back on, then try a hard reset, and if this doesn't work try a restore. Maybe remove and replace sim card too?

    It should just show up automatically.
  3. Illumiiinati macrumors member


    Sep 6, 2015
    Did you try checking settings - message - send and receive ( email and mobile number )
  4. Applejuiced macrumors Westmere


    Apr 16, 2008
    At the iPhone hacks section.
    There was an iMessage outage I heard so wondering if that's the reason it's giving you problems.
    Other than that go to settings,messages, turn iMessage to on.
    Then scroll down to the send/receive option and select your phone number.
  5. nav92 macrumors member


    Feb 25, 2013
    You can try resetting the networks settings of the phone. Could be an issue with the cellular company.

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4 February 15, 2017