Maybe I am missing something.......I am in the process of syncing my iPhone to my Macbook for the first time. I downloaded a free version of Touchcopy to move my music/videos to my Mac and to iTunes so I would have a copy. The program has appeared to freeze up. I am used to a Windows computer, and aside from rebooting, you can usually just do 'Ctrl/Alt/Delete' to force a non responsive program to close. No matter how I try, I can't close the program. Is there an equivalent method for a Mac? I tried to right click on the program in the dock to select 'Quit'. When I open it, it's a blank window and the red X is non responsive. I can click the X, but nothing happens.