I can't download things even though I still have 250GB of disk space left

Fishrrman

macrumors Core
Feb 20, 2009
19,455
6,753
What is happening when you try to download something?

What error msgs do you get?
 

SVTmaniac

macrumors 6502
Jan 30, 2013
351
345
This is pretty vague to be able to help out. Can you give more details as to what's happening?
 

bennynova

macrumors member
Jun 6, 2014
43
0
Well there's your answer
Unknown error

So none of us know!

----------

Did you try saving in a different location?
 

galaksy

macrumors 6502
Original poster
Apr 19, 2014
298
0
When I try to capture the screen, it gives me the same thing (captures are supposed to saved to desktop). So I guess saving to desktop or downloads won't work.
 

meson

macrumors regular
Apr 29, 2014
160
55
Have you run verify or repair disk in Disk Utility?

To repair the internal startup disk, you will need to do so with an external drive, thumb drive, cd, or another mac.

It may point to corruption on your drive, or a failing drive.
 

Bruno09

macrumors 68020
Aug 24, 2013
2,202
151
Far from here
You can boot up from the Recovery partition (Cmd + r), run Disk Utility, verify/repair the disk (Macintosh HD), and repair the permissions.
 

Weaselboy

Moderator
Staff member
Jan 23, 2005
30,346
10,117
California
Do I press cmd r as it's booting up?
Yes... press command-r keys both at the same time and you will get this screen.



From there launch Disk Utility and do a repair permissions and also a repair disk. Tell us if the repair disk shows any errors.
 

Fishrrman

macrumors Core
Feb 20, 2009
19,455
6,753
The OP wrote:
[[
/Users/[username]/Downloads could not be saved, because an unknown error occurred.
Try saving to a different location. ]]

In that case, have you tried saving to a different location?

One thing to try if you haven't tried it already:
Open Disk Utility and choose to Repair Permissions...
 

jlsm511

macrumors 6502
Feb 26, 2008
333
70
KMIA
See if you have permission to save files in the Desktop and Download folders. Choose the folder in Finder and hit CMD+I and see under Sharing & Permissions if you have Read/Write privileges.
 

galaksy

macrumors 6502
Original poster
Apr 19, 2014
298
0
I did the disk utility and it spotted invalid directory item count, and it was "repaired successfully." And downloading works now. Thank you.
 

Weaselboy

Moderator
Staff member
Jan 23, 2005
30,346
10,117
California
I did the disk utility and it spotted invalid directory item count, and it was "repaired successfully." And downloading works now. Thank you.
Glad that helped. :)

That error may be a sign your drive is failing (or not). You might want to run that disk repair again in a week or so just to keep an eye on things. If you get that same error again, it may be time to start thinking about a new drive. Hopefully you have some sort of backup.
 

galaksy

macrumors 6502
Original poster
Apr 19, 2014
298
0
Thank you for the heads up. Could the cause be the laptop overheating?
 

galaksy

macrumors 6502
Original poster
Apr 19, 2014
298
0
I’m getting the same signs. I haven’t re-run the disk repair since the last time.
Should I run it again?

I have a Cloud WD external drive but I never really figured out how to use it. Every time I try to transfer large amounts of data it disconnects in the middle and I have to do it all over again. I’ve been thinking of getting the USB external, at least then I would know that it would transfer without breaking in them middle.
 

brentsg

macrumors 68040
Oct 15, 2008
3,485
854
What specific device is this, and what type of hard drive?

If it's doing it again then I'd talk with Apple about it, assuming warranty.
 
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