I can't install anything from El capitan

Discussion in 'OS X El Capitan (10.11)' started by cool11, Oct 28, 2015.

  1. cool11 macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #1
    My first attempt to upgrade from yosemite to el capitan, was a failure.
    Black screen with apple logo, and the progress bar stuck.
    I restored my mbp back from a bootable image.
    I installed el capitan from a bootable usb flash disk, created from me with 'diskmakerx'. So, with this way, I passed to el capitan.

    Now, I try to upgrade to 10.11.1. Same bad thing.
    Black screen with apple logo, and the progress bar stuck.
    I have to restore back to 10.11, in order to have a working computer.

    Some users here told me to uninstall handsoff firewall. I did it. Completely uninstall. It didn't help.
    I also run 'etrecheck' in order to find any problematic or obsolete elements in my system.
    Nothing 'red' - dangerous mentioned by the program.

    Take a look at 'what's new' in 10.11.1:
    [​IMG]
    'improves installer reliability when upgrading to osx el capitan'.
    But the improvement is zero!


    So, where is the problem?
    Why, as a mac user, I cannot upgrade to anything related to el capitan?
    I suspect apple's poor 'installer', but, I want to be sure.

    I want to be able to make updates!
    Please, help me solve this serious problem.
     
  2. Ritsuka macrumors 6502a

    Joined:
    Sep 3, 2006
    #2
    Keep cmd-v pressed at boot and see what it says.
     
  3. chabig macrumors 68040

    Joined:
    Sep 6, 2002
    #3
    Progress bar stuck twice? I think you're just being impatient. it takes some time to install an upgrade, and if you don't wait it out you run the risk, and bear the responsibility if it's screwed up. Let the installer finish. Walk away for an hour or two if you feel compelled to interrupt the install.
     
  4. K.Data macrumors newbie

    Joined:
    Oct 28, 2015
    #4
    I've got the same issue here with my mid 2010 MacBook Pro. It isn't a matter of impatience as I've done the update during the night and the progress bar remained stuck until 12 midday. Then I did a hard shut down and pressed cmnd+R at startup in order to reinstall the system. Now the progress bar is full (as opposed to the last time) and it seems to be stuck again! It's been nearly 2hrs.

    Any tips mighty people?!
     

    Attached Files:

  5. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #5
    Exactly. It is not a matter of patience.
    I did the process many times, I left it many hours, nothing changed.

    Yesterday, in my last order to install 10.11.1, I had the idea of going to 'recovery', I did it, I make a 'first aid' for hard disk, and then reboot.
    So, something seemed to change for good, because the progress bar proceeded until full, but no, stuck again there!

    It is the first time in a decade that I can't install the osx or any updates. And as far as I can see, it is not my fault, but please, lets find out a solution.
     
  6. chabig macrumors 68040

    Joined:
    Sep 6, 2002
    #6
    Ok then. If you're not interrupting the install, I s something else (obviously). Can you boot to recovery and run first aid on the volume?
     
  7. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #7
    Go to the App Store.
    Download the current El Capitan install, which will be be for 10.11.1
    When the download completes, the installer will automatically begin.
    Quit the installer that you just downloaded.
    Re-do your DiskmakerX flash drive with that new download.
    Install El Cap after booting to your new flash drive install.
     
  8. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #8
    As I said above, I did it. Bar proceed but then stuck again.
     
  9. cool11, Oct 28, 2015
    Last edited: Oct 28, 2015

    cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #9
    Can you explain it please?
    I make a disk with only the new 10.11.1 update, with diskmakerx, and then I boot from it?
    Is it bootable?

    But, as far as I understand, the problem is that there is not the possibility of 'update'.
    Only clear install!
    What is the difference of make a disk with DiskmakerX with 10.11.1 update? When it will go to upgrade 10.11, it will stuck! Am I thinking wrong?

    Except if the different disk, indeed makes any difference.
     
  10. Ritsuka macrumors 6502a

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    Sep 3, 2006
  11. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #11
    I don't ignore you.
    This verbose mode is not the 'easiest' method for any user. Try to see and write down lists of text in black screen usually with several 'strange' info.
    I kept it in mind in case anything else failed.
    Thanks for your contribution.
    If the other methods did not work, I 'll do it.
     
  12. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #12
    DiskmakerX cannot make(refuses) any disk with 10.11.1 package.
     
  13. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #13
    Command-V pressed, after the problem appeared, one more time....

    Is this the time of truth?

    See for yourself, the screenshot I managed to take with my mobile phone:
    [​IMG]

    Something like a bad loop? Something it prevents from proceeding?

    So, where is the problem, and what should be done?
     
  14. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #14
    The installer is an app. Do you have the full install, or just the update? The El Cap install app is 6.18 GB.
    Do you have DiskmakerX version 5.0.1?
    Do you get some kind of error message from DiskmakerX?
     
  15. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #15
    I have kept 6.18 image of el capitan installer. To do it what? I have now el capitan in my mac.
    Diskmaker is 5.0.1.
    I thought you told me to make a flash disk especially with 10.11.1 file.
     
  16. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #16
    Image of El Capitan installer?
    Don't you have the installer app?
    The download from the App Store does not result in an image file, but is an application.

    Use DiskmakerX.
    Select the El Capitan application, then select to use your USB flash drive.
    DiskmakerX will erase the flash drive, then create a new installer, which will install 10.11.1
    And - use that newly created bootable flash drive to boot your Mac, then follow the directions to reinstall.
    Should take 30 minutes to an hour to complete, maybe longer.
     
  17. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #17
    I am confused.

    Having already el capitan installed in my mac, the only thing I can download, is 10.11.1. Right?
    How can I have a complete installer package of el capitan, till 10.11.1, from two separate files, the one of el capitan 10.11(I have kept the .app) and the 10.11.1 ?
    And lets say, somehow I do it.

    10.11.1, how will it install over existing 10.11?
    It stuck anyway.

    A few hours ago, I did something new. I downloaded this
    https://support.apple.com/kb/DL1845?locale=en_US

    Guess what: one more time, it stuck.

    Something prevents the installation, the finish.

    It is not a good solution, to have 'clean install' any time apple releases an update, and then migrate my data.
    I did this once, for going to el capitan, because I had no choice.
    This cannot be done repeatedly.

    I cant' understand how diskmakerx will help me to solve this situation.
     
  18. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #18
    Ok, you don't need "two separate files"
    All you need is the El Capitan installer, which is what you get from the App Store. Click on the Purchased tab, then OS X El Capitan. Click Download. Your system will tell you it's already installed, but continue anyway.
    You get: The El Capitan full install for 10.11.1 - which is what you need. And, that's ALL you need.
    It installs on top of whatever you have. It includes everything to fully install 10.11.1
    The 10.11 install is not needed in any way, as everything is in the 10.11.1
    The update that you downloaded is just that, an update. I can't tell you exactly why it won't finish.
    But, the full 10.11.1 installer can take a long time (more than an hour), and can appear to be stuck.
    I just reinstalled a couple of days ago, and the install sat on "1 minute remaining" for more than 45 minutes.

    There's two ways to use the full installer.
    One, is to use it to make a bootable installer, and the DiskmakerX app makes that process simple. There's other methods to create that bootable installer, mostly with the Terminal command line.
    Another, is to simply run the installer app while you are already booted to OS X. That's exactly what I would try next.
    The App Store download puts the OS S installer app in your Applications folder. If you already have it, and it IS in the Applications folder, restart your Mac. I always do this immediately before a large install begins. That OS X install qualifies as a large install, I think you can agree.
    So, restart you Mac. When you are up and running OS X. Do NOT launch anything else, except the OS X installer. Follow the few steps to get it started, then walk away for an hour or so.
    The last step that the installer does, is to delete itself, so the installer will no longer be in the Applications folder after a successful completion of the install. (Good reason why I always have a backup of that installer app on an external drive.

    Important! If you come back after an hour or two, and all you have is a blank screen, give it another 15 minutes (I'm not joking here) If the screen is still completely blank, press and hold the power button until your Mac shuts off. Should take no more than about 5 seconds.
    Press and release the power button.
    Wait for boot.
    You should be good.
     
  19. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #19
    DeltaMac, thanks for all your instructions.

    Let me clear something.
    I want to be able to do updates.
    This means, install over existing system.

    How do you tell that a newly created bootable usb flash disk with 10.11.1, will install properly over existing 10.11?
    All attempts till now, failed.
    I remind you that my first try with el capitan, in order to upgrade over yosemite, failed too.

    The only success I had was only through clean install.
    But I don't want to do clean install any time apple release an osx update!

    So, will booting and installing 10.11.1 from a bootable usb flash disk, succeed? Do you think so?
    Am I missing something?
     
  20. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #20
    ----
    Please somebody take a look at the screenshot I posted.
     
  21. Ebenezum macrumors 6502a

    Joined:
    Mar 31, 2015
    #21
    I don't know why your install is in loop.

    What you can try is to wait until 10.11.2 is released, Apple will then provide Combo update which will update any previous 10.11 or 10.11.1 installation to 10.11.2. After installing it you should be able to update in the future through App Store.

    That is assuming problem isn't 1. hardware, 2. bug/corruption in 10.11 installer or 3. incompatible software which will make solving your problem much more challenging.

    Have you tested installing 10.11.1 into external drive to rule out bad drive?
     
  22. K.Data macrumors newbie

    Joined:
    Oct 28, 2015
    #22
    Hi Cool11, any luck with your machine?
    I've found out that apparently my one didn't have enough space to install the new system that's why it's not starting up. I bought a new hard drive, I'm just about to stick it into the laptop and do a clean install then I'll use the old one as an external drive. Now figuring out a way of making that bootable usb. Any tips welcome. Do I need to use the DiskMaker X for that? Or can I just download the new system and copy it onto the usb? (that'll be on a PC though ). Not sure, never done that before.

    Hope you've managed to sort out your one.

    Regards,
    K.
     
  23. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #23
    I have more than half of the hard disk free, so there is plenty of space in my mbp. Maybe for some users this is a problem as I can understand.
     
  24. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #24
    Can install the update, not to my machine, but to external hard drive? It's the first time I hear it, and I don't know how it is done.
    Maybe I will wait for 10.11.2. But, will it be installed? Or I will remain with the same problem, a 10.11.2 stuck during installation? 10.11, and 10.11.1, we are talking about 2 editions, did not solved the problem.
    Will it be fixed in 3 update, or I will remain in 10.11 forever?
    (unless I do tedious procedures like 'clean install-then migration').

    If I could knew that 10.11.2 would be installed properly, I would wait for it without doing anything else for now.
    But I fear that this problem will remain.
     
  25. cool11 thread starter macrumors 65816

    cool11

    Joined:
    Sep 3, 2006
    #25
    Will Apple fix this problem in 10.11.2?
    Can I hope for it?
     

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