I can't login to my iPhone 5s

Discussion in 'iPhone' started by tayebhathat, Aug 2, 2016.

  1. tayebhathat macrumors newbie

    tayebhathat

    Joined:
    Aug 2, 2016
    #1
    Hi guys, I hope you are doing well.
    I have a problem with my iPhone 5s, I'll tell you my story :D. I bought an iPhone from a second hand owner, and he gave me the iCloud just password. I was using it for about three or four days without a Sim card, and suddenly he rebooted by himself and stopped at Apple logo for a while. When he finally booted up it was factor- reseted and when i setup my language and wifi he asks me to enter the Apple ID :( .i don't know the Apple Id . When I called the seller he told me that he has no idea about it, and the Apple id was for the first owner. I tried everything possible to contact him but no thing worked.
    And I am struggling with it for three months.
    Any one can help me please, i just have to know the Apple Id because I have the password.
    And sorry about the long story :D and i hope you can help me. Bye
     
  2. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #2
    If "he" is iCloud locked you are stuck without the original owners ID and password.
     
  3. tayebhathat thread starter macrumors newbie

    tayebhathat

    Joined:
    Aug 2, 2016
    #3
    Is there any way to find out the ID? Because I have the password
     
  4. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #4
    Who gave you the password? They should have the ID.
     
  5. tayebhathat thread starter macrumors newbie

    tayebhathat

    Joined:
    Aug 2, 2016
    #5
    The person who sell it to me, and when I asked him about the ID he told me that he don't know it.
     
  6. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #6
    Sounds like you bought a stolen phone. It's useless to you at this point. Sorry.
     
  7. tayebhathat thread starter macrumors newbie

    tayebhathat

    Joined:
    Aug 2, 2016
    #7
    No I don't think it's stolen, because the previous owner's sim card was in the phone when I saw it
     
  8. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #8
    Well, either way, without the information you are stuck.
     
  9. Chatter macrumors 6502a

    Joined:
    Jun 10, 2013
    Location:
    Uphill from Downtown
    #9
    If the seller had the password, the seller had the id. Unless the seller you bought it from was the 2nd owner who for some reason kept using the original owners password but never the login id?

    Doesnt seem plausible does it?
     
  10. Richdmoore macrumors 68000

    Richdmoore

    Joined:
    Jul 24, 2007
    Location:
    Troutdale, OR
    #10
    I am guessing the password you are using is the unlock password for the iPhone, not the password for the iCloud account?

    The password it is asking for is the one used to purchase new apps, along with the email address on file with that account.

    If this phone was stolen, there is nothing you can do except try to get your money back from whoever sold you the phone.

    There was a bug in iOS 9.3 (since fixed in later versions) that did force some phones to try and activate using an old account, here are the instructions if this is the issue:

    http://osxdaily.com/2016/03/28/ios-9-3-build-13e237-fix-activation-error-ipsw/

    Fixing iOS 9.3 Activation Errors with iTunes
    If the device is currently stuck on an activation screen and unable to proceed further, you’ll need to place it into recovery mode to update with iTunes. Be sure to have the newest version of iTunes installed before attempting this procedure, it’s otherwise the same on a Mac or Windows PC:

    1. Connect the impacted iPhone, iPad, or iPod touch to a computer with a USB cable and launch iTunes
    2. Force reboot the device by holding down the Power and Home buttons at the same time, continue to hold down both buttons until a “Device in recovery mode has been detected” window pops up in iTunes
    3. Choose “Update” when you see this screen
     
  11. tayebhathat thread starter macrumors newbie

    tayebhathat

    Joined:
    Aug 2, 2016
    #11
    The first owner gave the second the password and told him that the ID is written in iCloud app and he will never need to write it again. But the phone reseted at my hands and the second owner has no way to contact the first for the ID.
    --- Post Merged, Aug 2, 2016 ---
    Thanks I will try this
     
  12. TWO2SEVEN macrumors 68040

    TWO2SEVEN

    Joined:
    Jun 27, 2010
    Location:
    Plano, TX
    #12
    Sounds like the second "owner" stole it from the first owner. I would try to get your money back.
     
  13. Richdmoore macrumors 68000

    Richdmoore

    Joined:
    Jul 24, 2007
    Location:
    Troutdale, OR
    #13
    You can try, but from you last post I don't think it will work, as that fix is only for the iOS 9.3 bug and not a legitimate activation lock.

    This whole previous password/apple account setup sounds goofy, as if the phone was set up using someone else's account you would be using their credit/debit card for purchases. It is hard to imagine someone intentionally doing this, unless the phone was stolen & sold by someone who knew the password. (A family member stealing another family member's phone to sell for drug money, for example.)

    You can either try and get your money back (if possible) or consider this a lesson learned and only buy future phones directly from a retail store.

    On the good side, general public awareness of the anti-theft features of the iPhone should help prevent future muggings/thefts.
     
  14. Beenblacklisted macrumors 6502

    Beenblacklisted

    Joined:
    Dec 28, 2011
    Location:
    Miami,Fl
    #14
    its most likely stolen , dont buy iphones second hand, the money saved doesnt equal the headache and tension of dealing with the downside, best to buy from online reputable places, gazelle.com etc
     
  15. tayebhathat thread starter macrumors newbie

    tayebhathat

    Joined:
    Aug 2, 2016
    #15
    I don't think it's stolen because the police will find it whenever a sik card inserted on it and this second hand owner was using it normally.
    I'll try to contact the second owner and get my money back. Thanks for all of you guys
    God bless you
     
  16. BeeGood macrumors 68000

    BeeGood

    Joined:
    Sep 15, 2013
    Location:
    Lot 23E. Somewhere in Georgia.
    #16
    It's almost definitely stolen. That "mysterious reboot" was probably the original owner erasing the phone remotely using FindMyPhone.

    What the seller did makes no sense. Why would someone just give him their iCloud password, and only the password? And now, all of a sudden he wants to sell it? He either stole the phone or knows who did. Try to get your money back if you can.
     
  17. bhayes444 macrumors 6502a

    Joined:
    Jul 13, 2013
    #17
    If it is not stolen, then it is likely a couple of foolish people sharing Apple IDs, or not knowing how to disable activation lock. I hope you do get your money back. Hopefully this will be a valuable lesson to make sure the owner can prove the activation lock is disabled on any future iOS device you buy second hand. Also, make sure it has been paid off; since there are a lot more phone payment plans nowadays.
     

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