I can't print in colour :-(

Discussion in 'iMac' started by Lindat, Dec 14, 2011.

  1. Lindat macrumors member

    Joined:
    May 10, 2009
    #1
    I just bought a new Imac last week with latest software updates, and tried to print up a Christmas newsletter I prepared on Pages, but it only comes out in black and white. My printer is a HP 970 cxi. Does anyone know if this is compatible? Ive been to HP site and updated drivers, called my local Apple re-seller and no-one can help me. Is there anyone here who can help? I desperately need to print in colour quickly! Thank you.
     
  2. blueroom macrumors 603

    blueroom

    Joined:
    Feb 15, 2009
    Location:
    Toronto, Canada
  3. Canadian47 macrumors newbie

    Joined:
    Nov 20, 2011
    #3
    Same problem with my printer

    I'm having the same issue with my printer. Its an HP 5550 inkjet printer. Just recently inserted a new colour cartridge and the test print same out ok, but when I tried to print using my new iMac it comes out in black and white.

    Is this the same issue that the printer is too old?
     
  4. AppleNewton macrumors 68000

    AppleNewton

    Joined:
    Apr 3, 2007
    Location:
    1 Finite Place
    #4
    Yep, appears is on that list. The test print will print in color just the OS drivers aren't aren't going to relay that info to communicate back and forth thus why they state they're not compatible.
     
  5. Cripps macrumors regular

    Joined:
    Jun 22, 2011
    #5
    To be clear on this:

    The HP page says "not supported in..." not "by SL or Lion"
    Thus it is HP's decision not to provide the drivers rather than Apple's.
     
  6. jghaines macrumors newbie

    Joined:
    Dec 21, 2012
    #6
    HP dropped support for many printers, but...

    HP have an official list of HP Printers Not Supported in Mac OS X v10.6 Snow Leopard, OS X v10.7 Lion, or OS X v10.8 Mountain Lion.

    Apple provides an HP Driver Bundle for Mountain Lion (and earlier), so if your printer is in there, you are in luck.

    I managed to get myt Deskjet 5550 printing in Black and White (only) by using the "Generic PCL Laser Printer" driver that comes with v10.8 Mountain Lion.

    If you are happy to install 3rd party, open source software, another good option is CUPS+Gutenprint driver that can be installed as part of Gimp-Print. This allowed me to color print to my HP Deskjet 5550 from v10.8 Mountain Lion.
     

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