I can't update Remote Desktop on yosemite

Discussion in 'OS X Yosemite (10.10)' started by mrjayviper, Oct 19, 2014.

  1. mrjayviper macrumors regular

    Jul 17, 2012
    I have a PKG file here (bought years ago) for Remote Desktop 3.0. In Mavericks I just install it via the PKG and then update via the AppStore. I'm using Yosemite now and it's telling me the "app was bought by another user or was refunded/cancelled".

    Any ideas? thanks :)
  2. chrfr macrumors 604

    Jul 11, 2009
    The DVD version requires this update: http://support.apple.com/kb/dl1733
  3. akwarner macrumors member

    Feb 26, 2006
  4. chrfr macrumors 604

    Jul 11, 2009
    I just tested with Yosemite. Download the 3.7.2 update I linked in the previous post. Use Pacifist to extract the ARD application from the update into your Applications folder, and then open it. You'll be prompted to enter your serial number, and then ARD will work fine after that.
    With this method there's no need for the original 3.0 installer at all.

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