I can't upgrade to Yosemite...

Discussion in 'OS X Mavericks (10.9)' started by Crryptic, Dec 16, 2014.

  1. Crryptic macrumors newbie

    Joined:
    Dec 16, 2014
    #1
    Hey guys,

    I'm really new here and I have already searched around the forums and web trying to find a solution to updating my recently bought mac (it's a second-hand) from current version (10.9.5) to Yosemite.

    I can't even get the update/software downloaded, my computer will crash and restart when it's downloaded to around ~300mb.

    When my computer restarts I get a message that says "Your computer restarted of a problem. Press a key or wait a few seconds to continue loading up."

    And all this code pops up in my screen and I really have no idea what to do with it.

    Code:
    Anonymous UUID: * * * 21D59B61-794E-5FB3-E9D8-AF2E76641B43
    
    Thu Dec 11 12:50:38 2014
    panic(cpu 0 caller 0xffffff8009adc43e): Kernel trap at 0xffffff8009d609bc, type 14=page fault, registers:
    CR0: 0x000000008001003b, CR2: 0xffffdf80299130c0, CR3: 0x000000000aab6001, CR4: 0x00000000000606e0
    RAX: 0xffffff801c11a8a0, RBX: 0xffffdf80299130b0, RCX: 0x0000000009000000, RDX: 0x0000000000000000
    RSP: 0xffffff811549bd00, RBP: 0xffffff811549bd20, RSI: 0x0000000000000002, RDI: 0xffffdf80299130b0
    R8: *0x0000000000000000, R9: *0xffffff800a001910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000002, R13: 0xffffff801c737c00, R14: 0x0000000000000000, R15: 0xffffff801c11a8a0
    RFL: 0x0000000000010246, RIP: 0xffffff8009d609bc, CS: *0x0000000000000008, SS: *0x0000000000000010
    Fault CR2: 0xffffdf80299130c0, Error code: 0x0000000000000000, Fault CPU: 0x0
    
    Backtrace (CPU 0), Frame : Return Address
    0xffffff811549b990 : 0xffffff8009a22f79*
    0xffffff811549ba10 : 0xffffff8009adc43e*
    0xffffff811549bbe0 : 0xffffff8009af3976*
    0xffffff811549bc00 : 0xffffff8009d609bc*
    0xffffff811549bd20 : 0xffffff8009d780c4*
    0xffffff811549bd50 : 0xffffff8009bd932d*
    0xffffff811549bdc0 : 0xffffff8009d77ed8*
    0xffffff811549be70 : 0xffffff8009bfad96*
    0xffffff811549bea0 : 0xffffff8009be5403*
    0xffffff811549bed0 : 0xffffff8009bde73a*
    0xffffff811549bf40 : 0xffffff8009be53a7*
    0xffffff811549bf50 : 0xffffff8009e40c63*
    0xffffff811549bfb0 : 0xffffff8009af4176*
    
    BSD process name corresponding to current thread: launchd
    
    Mac OS version:
    13F34
    
    Kernel version:
    Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
    Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
    Kernel slide: * * 0x0000000009800000
    Kernel text base: 0xffffff8009a00000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
    
    System uptime in nanoseconds: 1713816245202
    last loaded kext at 269538669696: com.apple.filesystems.msdosfs	1.9 (addr 0xffffff7f8a380000, size 65536)
    last unloaded kext at 393514382823: com.apple.driver.AppleUSBUHCI	656.4.1 (addr 0xffffff7f8a676000, size 65536)
    loaded kexts:
    com.apple.filesystems.autofs	3.0
    com.apple.driver.AppleHWSensor	1.9.5d0
    com.apple.iokit.IOBluetoothSerialManager	4.2.7f3
    com.apple.driver.AudioAUUC	1.60
    com.apple.driver.AGPM	100.14.34
    com.apple.driver.AppleMikeyHIDDriver	124
    com.apple.driver.AppleMikeyDriver	2.6.3f4
    com.apple.driver.AppleUpstreamUserClient	3.5.13
    com.apple.kext.AMDFramebuffer	1.2.4
    com.apple.driver.AppleHDA	2.6.3f4
    com.apple.iokit.IOUserEthernet	1.0.0d1
    com.apple.driver.AppleIntelHD3000Graphics	8.2.4
    com.apple.AMDRadeonX3000	1.2.4
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport	4.2.7f3
    com.apple.Dont_Steal_Mac_OS_X	7.0.0
    com.apple.driver.AppleMCCSControl	1.2.5
    com.apple.driver.AppleLPC	1.7.0
    com.apple.driver.AppleSMCLMU	2.0.4d1
    com.apple.driver.AppleIntelSNBGraphicsFB	8.2.4
    com.apple.driver.AppleSMCPDRC	1.0.0
    com.apple.driver.AppleHWAccess	1
    com.apple.kext.AMD6000Controller	1.2.4
    com.apple.driver.AppleMuxControl	3.6.22
    com.apple.driver.ACPI_SMC_PlatformPlugin	1.0.0
    com.apple.driver.SMCMotionSensor	3.0.4d1
    com.apple.driver.AppleThunderboltIP	1.1.2
    com.apple.driver.AppleUSBTCButtons	240.2
    com.apple.driver.AppleUSBTCKeyboard	240.2
    com.apple.driver.AppleIRController	325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless	1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN	1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib	1.0.0d1
    com.apple.BootCache	35
    com.apple.iokit.SCSITaskUserClient	3.6.7
    com.apple.driver.XsanFilter	404
    com.apple.iokit.IOAHCIBlockStorage	2.6.0
    com.apple.driver.AppleUSBHub	683.4.0
    com.apple.driver.AirPort.Brcm4331	700.20.22
    com.apple.driver.AppleSDXC	1.5.2
    com.apple.iokit.AppleBCM5701Ethernet	3.8.1b2
    com.apple.driver.AppleFWOHCI	5.0.2
    com.apple.driver.AppleAHCIPort	3.0.5
    com.apple.driver.AppleUSBEHCI	660.4.0
    com.apple.driver.AppleSmartBatteryManager	161.0.0
    com.apple.driver.AppleACPIButtons	2.0
    com.apple.driver.AppleRTC	2.0
    com.apple.driver.AppleHPET	1.8
    com.apple.driver.AppleSMBIOS	2.1
    com.apple.driver.AppleACPIEC	2.0
    com.apple.driver.AppleAPIC	1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient	217.92.1
    com.apple.nke.applicationfirewall	153
    com.apple.security.quarantine	3
    com.apple.driver.AppleIntelCPUPowerManagement	217.92.1
    com.apple.kext.triggers	1.0
    com.apple.iokit.IOSerialFamily	10.0.7
    com.apple.driver.DspFuncLib	2.6.3f4
    com.apple.vecLib.kext	1.0.0
    com.apple.iokit.IOAudioFamily	1.9.7fc2
    com.apple.kext.OSvKernDSPLib	1.14
    com.apple.iokit.IOSurface	91.1
    com.apple.iokit.IOBluetoothFamily	4.2.7f3
    com.apple.iokit.IOAcceleratorFamily	98.23
    com.apple.iokit.IOBluetoothHostControllerUSBTransport	4.2.7f3
    com.apple.iokit.IOFireWireIP	2.2.6
    com.apple.driver.AppleSMBusController	1.0.12d1
    com.apple.driver.AppleSMBusPCI	1.0.12d1
    com.apple.driver.AppleHDAController	2.6.3f4
    com.apple.iokit.IOHDAFamily	2.6.3f4
    com.apple.kext.AMDSupport	1.2.4
    com.apple.AppleGraphicsDeviceControl	3.6.22
    com.apple.driver.AppleBacklightExpert	1.0.4
    com.apple.iokit.IONDRVSupport	2.4.1
    com.apple.driver.AppleGraphicsControl	3.6.22
    com.apple.iokit.IOGraphicsFamily	2.4.1
    com.apple.driver.IOPlatformPluginLegacy	1.0.0
    com.apple.driver.IOPlatformPluginFamily	5.7.1d6
    com.apple.driver.AppleSMC	3.1.8
    com.apple.driver.AppleThunderboltDPInAdapter	3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily	3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter	1.4.5
    com.apple.driver.AppleUSBMultitouch	240.10
    com.apple.iokit.IOUSBHIDDriver	660.4.0
    com.apple.driver.AppleUSBMergeNub	650.4.0
    com.apple.driver.AppleUSBComposite	656.4.1
    com.apple.iokit.IOSCSIMultimediaCommandsDevice	3.6.7
    com.apple.iokit.IOBDStorageFamily	1.7
    com.apple.iokit.IODVDStorageFamily	1.7.1
    com.apple.iokit.IOCDStorageFamily	1.7.1
    com.apple.iokit.IOAHCISerialATAPI	2.6.1
    com.apple.iokit.IOSCSIArchitectureModelFamily	3.6.7
    com.apple.driver.AppleThunderboltNHI	2.0.1
    com.apple.iokit.IOThunderboltFamily	3.3.1
    com.apple.iokit.IO80211Family	640.36
    com.apple.iokit.IOUSBUserClient	660.4.2
    com.apple.iokit.IOEthernetAVBController	1.0.3b4
    com.apple.driver.mDNSOffloadUserClient	1.0.1b5
    com.apple.iokit.IONetworkingFamily	3.2
    com.apple.iokit.IOFireWireFamily	4.5.5
    com.apple.iokit.IOAHCIFamily	2.6.5
    com.apple.iokit.IOUSBFamily	686.4.1
    com.apple.driver.AppleEFINVRAM	2.0
    com.apple.driver.AppleEFIRuntime	2.0
    com.apple.iokit.IOHIDFamily	2.0.0
    com.apple.iokit.IOSMBusFamily	1.1
    com.apple.security.sandbox	278.11.1
    com.apple.kext.AppleMatch	1.0.0d1
    com.apple.security.TMSafetyNet	7
    com.apple.driver.AppleKeyStore	2
    com.apple.driver.DiskImages	371.1
    com.apple.iokit.IOStorageFamily	1.9
    com.apple.iokit.IOReportFamily	23
    com.apple.driver.AppleFDEKeyStore	28.30
    com.apple.driver.AppleACPIPlatform	2.0
    com.apple.iokit.IOPCIFamily	2.9
    com.apple.iokit.IOACPIFamily	1.4
    com.apple.kec.corecrypto	1.0
    com.apple.kec.pthread	1

    I'm wondering if there's a way to fix this... could it be some faulty hardware issue? Should I contact the website I bought the laptop from. I got it from here by the way: http://www.macofalltrades.com/

    Looking forward to any help. Once again sorry for my first post to be a issue like this... hopefully I'm posting this in the right section as well.

    Thank you in advance. :)
     
  2. stapoz macrumors member

    stapoz

    Joined:
    Dec 18, 2014
    #2
    Try to download Yosemite update on other Mac. After download you will find the file in /Applications folder (called Install Mac OSX...) - copy it to your Mac and launch
     
  3. Crryptic thread starter macrumors newbie

    Joined:
    Dec 16, 2014

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