I cloud backup

Discussion in 'iPhone' started by Jacksonc, Oct 12, 2014.

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  1. Jacksonc, Oct 12, 2014

    Jacksonc macrumors 6502

    Jacksonc

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    #1
    I got an email from Apple that says my iCloud backup was restored. The device said iPad mini. I just sold that iPad mini and got an iPhone. I tried to restore from a backup on the iPhone but didn't because the App Store password was for an email address that wasn't on my act anymore. The iPad is also still on my iCloud drive. Do you think my account has been hijacked?
     

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  2. JoeTomasone, Oct 12, 2014

    JoeTomasone macrumors 6502a

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    #2
    Sounds like you:

    1. Didn't sign out of iCloud on that iPad before you sold it.
    2. Didn't enable two-factor authentication on your iCloud account.

    I would use Find My IPhone and erase that device, then contact the buyer and arrange to wipe it and remove your login so that they can register and use it.
     
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  3. Jacksonc, Oct 12, 2014

    Jacksonc thread starter macrumors 6502

    Jacksonc

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    #3
    I did reset it in the settings app. Don't they need my password to download it?
     
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  4. JoeTomasone, Oct 12, 2014

    JoeTomasone macrumors 6502a

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    #4
    Presumably. I'd be changing that password as well.
     
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