I dented my iPhone. Keep, repair, or replace?

waltchan

macrumors member
Original poster
May 6, 2005
50
0
I accidentally dented my iPhone today. There's three tiny dents at the top right-hand corner. I feel sad that it's no longer perfect. The black leather clip case bought from the Apple store did not protect it because there is no protective area at the top right-hand corner. Can these tiny dents be repaired? Should I keep it still? I don't know if I can live with this for the next two years. Is it cheaper to sell the one I have and buy a new one again? It still works perfectly, though.
 

Rooskibar03

macrumors 65816
Feb 5, 2007
1,116
49
State of Denial
I accidentally dented iPhone today. There's three tiny dents at the top right-hand corner. I feel sad that it's no longer perfect. Can these tiny dents can be repaired? Should I keep it still? I don't know if I can live with this for the next two years. Is it cheaper to sell the one I have and buy a new one again?
Selling it would be far to much trouble. You are probably best just giving it to me for use as a backup phone. :D
 

blueflame

macrumors 6502a
Apr 3, 2003
822
25
Studio City
my suggestion

thi may feel like cheating, but I did that with my ipod and it made me feel better.

buy an invisible shield iphone body shield, put it on. it makes it feel a little less stand-outish, and also usually looks like the case is a little scratched and not the device. it tricked my mind into being ok.
Good luck!
 

ambience

macrumors member
Jan 9, 2007
49
1
Near Detroit, Michigan.
I accidentally dented my iPhone today. There's three tiny dents at the top right-hand corner. I feel sad that it's no longer perfect. The black leather clip case bought from the Apple store did not protect it because there is no protective area at the top right-hand corner. Can these tiny dents be repaired? Should I keep it still? I don't know if I can live with this for the next two years. Is it cheaper to sell the one I have and buy a new one again? It still works perfectly, though.
Its a phone not a sacred artifact!
All my phones got dented, dinged, and scraped but I still used them until their useful life was over. If it works perfectly why sell it or get rid of it? :confused:
Its going to get damaged regardless, just go look at 90% of peoples iPods...
 

waltchan

macrumors member
Original poster
May 6, 2005
50
0
Just in case I decide to go buy a new one, is it possible to transfer my existing phone number in the old, dented iPhone to the new iPhone?
 

beate

macrumors regular
Jun 8, 2007
246
0
me too

I had no problem with my phone until I protected it in a nice, fully covered padded case. I think the protection made me reckless...

I was using an open-design purse.
I kept hearing a voice say..."do not use that purse, the phone will fall out...change your bag". I must have heard that stupid message 25 times.
Then one time I pick up the bag and the phone just jumps out and goes flying across the room (in an arch). On the case, there is the tiniest opening at the top right & left corner where the top closes over. A sliver, really. And that is precisely where the phone made contact with the floor.

I kept trying to wake up, hoping it was a nightmare. For two days I tried to wake up before I gave in and accepted the dent in my phone.

I decided that the dent gave it character and truly made it *mine*.
Still a little sad but perfection really is a losing battle.
 

beate

macrumors regular
Jun 8, 2007
246
0
Just in case I decide to go buy a new one, is it possible to transfer my existing phone number in the old, dented iPhone to the new iPhone?
Yes.

You should read some of the "problem" posts though (screen version is one). Some people are on their 6th & 7th phone (maybe more). There are issues and in many cases the strive for perfection (or just betterment) left them with a bigger problem or flaw.
If all else on your current phone pleases you, you may be better off just sticking with it. How neurotic will it make you to purchase another phone and then make sure nothing bad ever happens to it? My hands are shaking just imagining that.
 

TheBusDriver

macrumors 6502
Dec 24, 2005
339
0
or just buy the rubber case that wraps around the back and you can't see it problem solved, I think I got the same case you did and mine dented on the top right by the headphone jack buy I really don't care that much you can only see it if you look for it.
 

bigandy

macrumors G3
Apr 30, 2004
8,852
0
Murka
I accidentally dented my iPhone today. There's three tiny dents at the top right-hand corner. I feel sad that it's no longer perfect. The black leather clip case bought from the Apple store did not protect it because there is no protective area at the top right-hand corner. Can these tiny dents be repaired? Should I keep it still? I don't know if I can live with this for the next two years. Is it cheaper to sell the one I have and buy a new one again? It still works perfectly, though.
 

JCluts

macrumors newbie
Jul 2, 2007
5
0
Same thing happened to my sacred artifact, just one day before my 14 day window. I agonized all day over whether or not to try to swap it.

In the end, I just learned to feel relieved that my first dent was out of the way. None of the cases appealed to me, and it was inevitable that I'd drop the thing eventually.

Unless you're prepared to sell and rebuy the phone everytime something goes wrong, I'd just learn to live with it. It's been a week now since I dropped mine, and I have no regrets over not swapping it out.

Besides, it's fun to show off to people that I dropped it onto concrete and the only damage was a little dent (as most people assume the phone is much more fragile than it is).
 

eye.surgeon

macrumors 6502
Jul 12, 2007
409
27
California
I think you should find a metallurgist to reforge the case and restore it to perfection.

Or not.

People, there are medications for the type of obsessive compulsiveness I see demonstrated on this forum. It's a phone. Make calls on it. Accept the fact that it will look used after you, well, use it for a while.
 

dmc015@msn.com

macrumors newbie
Jul 24, 2007
8
0
ok, the same exact thing happened to me. Dropped the phone, dented the upper right hand corner, subsequently shed a tear every time i would look at it afterward.

I decided I had enough and called 1800MYAPPLE and explained my situation. The customer service lady then proceeded to tell me that APPLE WAS REPLACING PHONES WITH COSMETIC DAMAGE. I was shocked to say the least. I even responded with an idiotic "but it was MY fault! I dropped it!" And she assured me that they would replace them at an apple store. All I had to do was schedule an appointment at the genius bar and they would swap it out for free. Unfortunately there was no appointments available for the entire month, so she told me I can opt for a repair where my phone would be "like new" all I had to do was go through the repair process, free of charge as well. As of right now i received the free loaner iphone they sent me (an 8gb model i might add, nice since i only had the 4gb) and i had sent my phone in for repair in the prepackaged box that they sent. I am unaware of what will happen next but I am sure everything will work out fine and I will be dent-free.

I will update you as my situation progresses. Hope this helped!
 

beate

macrumors regular
Jun 8, 2007
246
0
That's extraordinary that they are replacing damaged phones. I'm still keeping my dented one though - I don't want to re-experience the "first imperfection" again.
 

iph0ne

macrumors newbie
Jun 29, 2007
24
0
Massachusetts
I say you keep it. It's going to happen eventually... so what difference does it make when you do it now. I know it's the new gadget that everyone wants but honestly...
 

E46NM52

macrumors newbie
Jul 24, 2007
4
0
ok, the same exact thing happened to me. Dropped the phone, dented the upper right hand corner, subsequently shed a tear every time i would look at it afterward.

I decided I had enough and called 1800MYAPPLE and explained my situation. The customer service lady then proceeded to tell me that APPLE WAS REPLACING PHONES WITH COSMETIC DAMAGE. I was shocked to say the least. I even responded with an idiotic "but it was MY fault! I dropped it!" And she assured me that they would replace them at an apple store. All I had to do was schedule an appointment at the genius bar and they would swap it out for free. Unfortunately there was no appointments available for the entire month, so she told me I can opt for a repair where my phone would be "like new" all I had to do was go through the repair process, free of charge as well. As of right now i received the free loaner iphone they sent me (an 8gb model i might add, nice since i only had the 4gb) and i had sent my phone in for repair in the prepackaged box that they sent. I am unaware of what will happen next but I am sure everything will work out fine and I will be dent-free.

I will update you as my situation progresses. Hope this helped!
I had similar accident and dented the upper right corner as well. Anyway, I brought it to 3 apple stores (only a week after purchase) and they all said they can't exchange it. Only one store says they can send it in to fix cosmetic stuff which takes 3-5 days and costs a flat rate of $249. The other two stpres say apple don't do cosmetic fixes. I am really surprised to hear your experience. Please do update us on the progress. I might just call the apple store myself after this.

Anyway, I ordered the OEM metal cover from cnn.cn mentioned above, and was thinking to replace it myself. But I am afraid taking it apart will not look perfect after all... I almost cried everytime I see the dent... :<
 

waltchan

macrumors member
Original poster
May 6, 2005
50
0
ok, the same exact thing happened to me. Dropped the phone, dented the upper right hand corner, subsequently shed a tear every time i would look at it afterward.

I decided I had enough and called 1800MYAPPLE and explained my situation. The customer service lady then proceeded to tell me that APPLE WAS REPLACING PHONES WITH COSMETIC DAMAGE. I was shocked to say the least. I even responded with an idiotic "but it was MY fault! I dropped it!" And she assured me that they would replace them at an apple store. All I had to do was schedule an appointment at the genius bar and they would swap it out for free. Unfortunately there was no appointments available for the entire month, so she told me I can opt for a repair where my phone would be "like new" all I had to do was go through the repair process, free of charge as well. As of right now i received the free loaner iphone they sent me (an 8gb model i might add, nice since i only had the 4gb) and i had sent my phone in for repair in the prepackaged box that they sent. I am unaware of what will happen next but I am sure everything will work out fine and I will be dent-free.

I will update you as my situation progresses. Hope this helped!
Are you serious? Is it just a fabricated story you made up to entertain people?