well I am delete files from my external hard drive so I have dragged the files I want to delete, whilst keeping the hard drive connected I click empty securely and a message pops up stating: The operation can’t be completed because you don’t have permission to access some of the items. with the option of Skip stop or continue. I have tried selecting all 3 options but none work So what is the problem? its the first time I have ever had a problem removing items from my external hard drive. cheers.