I don't understand T-Mobile's unlimited data anymore...

[Swagged]

LAST MONTH EVERYTHING WAS FINE, They told me it was "data de-prioritization" and that my speeds would return to normal when the "network" or "tower" I was on was less congested...I was semi-ok with that because I wasn't being completely throttled (all day)....

BUT, this month as of today, I'm just being completely throttled until the end of my billing cycle....Something's not right....now I notice I have this big green button which says "Upgrade Plan," but what exactly am I upgrading to? Faster speeds? I have their highest data package.... Didn't T-mobile not get sued for throttling their customers sometime ago? And my usage is nowhere near where it was a month ago...

 

[KUguardgrl13]

It seems like things have been weird with their network lately. My boyfriend has been complaining about slow speeds and poor signal lately.

 

[CEmajr]

You should probably call CS to see what's going on. You shouldn't be seeing a 'throttled until rest of the cycle' message on an unlimited data plan.

 

[Don't Stop]

Yes, call 611 and see if they have an answer. I've had some issues receiving text a little late lately. T-Mobile's network hasn't been on point the last few weeks.