I don't understand T-Mobile's unlimited data anymore...

Discussion in 'iPhone' started by Swagged, Jul 15, 2015.

  1. Swagged, Jul 15, 2015
    Last edited: Jul 15, 2015

    Swagged macrumors regular

    Nov 14, 2011
    Gotham City, New York
    LAST MONTH EVERYTHING WAS FINE, They told me it was "data de-prioritization" and that my speeds would return to normal when the "network" or "tower" I was on was less congested...I was semi-ok with that because I wasn't being completely throttled (all day)....
    BUT, this month as of today, I'm just being completely throttled until the end of my billing cycle....Something's not right....now I notice I have this big green button which says "Upgrade Plan," but what exactly am I upgrading to? Faster speeds? I have their highest data package.... Didn't T-mobile not get sued for throttling their customers sometime ago? And my usage is nowhere near where it was a month ago...
  2. KUguardgrl13 macrumors 68020


    May 16, 2013
    Kansas, USA
    It seems like things have been weird with their network lately. My boyfriend has been complaining about slow speeds and poor signal lately.
  3. CEmajr macrumors 601

    Dec 18, 2012
    Charlotte, NC
    You should probably call CS to see what's going on. You shouldn't be seeing a 'throttled until rest of the cycle' message on an unlimited data plan.
  4. Don't Stop macrumors newbie

    Don't Stop

    Jun 24, 2015
    Yes, call 611 and see if they have an answer. I've had some issues receiving text a little late lately. T-Mobile's network hasn't been on point the last few weeks.

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3 July 15, 2015