I don't understand T-Mobile's unlimited data anymore...

Discussion in 'iPhone' started by Swagged, Jul 15, 2015.

  1. Swagged, Jul 15, 2015
    Last edited: Jul 15, 2015

    Swagged macrumors regular

    Joined:
    Nov 14, 2011
    Location:
    Gotham City, New York
    #1
    LAST MONTH EVERYTHING WAS FINE, They told me it was "data de-prioritization" and that my speeds would return to normal when the "network" or "tower" I was on was less congested...I was semi-ok with that because I wasn't being completely throttled (all day)....
    [​IMG]
    BUT, this month as of today, I'm just being completely throttled until the end of my billing cycle....Something's not right....now I notice I have this big green button which says "Upgrade Plan," but what exactly am I upgrading to? Faster speeds? I have their highest data package.... Didn't T-mobile not get sued for throttling their customers sometime ago? And my usage is nowhere near where it was a month ago...
    [​IMG]
     
  2. KUguardgrl13 macrumors 68020

    KUguardgrl13

    Joined:
    May 16, 2013
    Location:
    Kansas, USA
    #2
    It seems like things have been weird with their network lately. My boyfriend has been complaining about slow speeds and poor signal lately.
     
  3. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #3
    You should probably call CS to see what's going on. You shouldn't be seeing a 'throttled until rest of the cycle' message on an unlimited data plan.
     
  4. Don't Stop macrumors newbie

    Don't Stop

    Joined:
    Jun 24, 2015
    #4
    Yes, call 611 and see if they have an answer. I've had some issues receiving text a little late lately. T-Mobile's network hasn't been on point the last few weeks.
     

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