So i dropped my iPad pro. I've only had it for about 2 weeks. As you can imagine, the moment it hit the floor my heart was in my mouth. I was convinced the screen would've been shattered, rendering my iPad useless. However, the only damage seemed to be cosmetic, with some nasty dints in the side, until I noticed a dint that ran across the volume down button, which has collapsed the button in and now prevents it from working. My iPad pro is covered on my house insurance so I could make a claim and get a new one, but I do also have a Genius Bar appointment for Wednesday, I don't have apple care so I'm sceptical that they will be able to do anything for me. What are the chances I'll be offered a replacement? I know it's a long shot but I don't see how they can repair such a thing. Anyone else had a similar experience and able to shed a little light on what I should do? Will they charge me for a repair or replacement? Should I just make a claim on my insurance and get a new iPad pro? Any help would be much appreciated!