because recently I have had to deal with: multiple crashes hardware that doesn't work like its supposed to and needs to be rebooted constantly buggy software pointless restrictions on what I am allowed to do with stuff I bought. It was all those things that convinced me to switch from Microsoft to Apple, and now they are making me seriously consider the switch from Apple to Linux. I am no Apple dilettante, in the past 4 years, I have bought: 1 book g4 1 powerbook g4 1 powermac g5 1 macbook 2.2 Ghz Santa Rosa More music and tv shows off the iTunes store than I care to count 2 iPods 1 shuffle 1 airport express 1 iPhone I also work in IT in an all mac environment(7 of them are on my desk) But it is the last 2(plus Leopard) that are really making me consider seriously switching to Linux. The airport express has done nothing but crash every couple of hours, and when it does come back up, Leopard doesn't read the airdisk(the reason I bought the stupid thing) correctly and I need to reboot my computer as well. Isn't Microsoft supposed to be the one with tons of reboots? Also, I'm far from alone on this problem and yet Apple seems to be doing nothing about it. No firmware updates since August, and it doesn't appear we will see one to fix these problems anytime soon. And of course, no comparison with Microsoft would be complete without mentioning that Apple is pointlessly crippling how I can use my iPhone. Not even that concerned about locking, what I am upset about however is the terrible video syncing options. You are not allowed to sync video playlists, if you try to sync more shows than the iPhone has free space, instead of just syncing some random ones(like the shuffle did years ago if you tried to load too many songs on it) it just gives you an error and refuses to load anything. Furthermore, since you for some bizarre reason cannot drag files to the iPhone(like you can for almost any iPod before it) its IMPOSSIBLE to get a specific TV episode on it without resorting to 3rd party tools. I fell in love with iTunes and its simplicity, but for whatever reason Steve's ego trip has turned that simplicity into an exercise in frustration. I will not continue to give a company money just so it can spit in my face. That is what Microsoft did to me, and if Apple keeps doing just that, then I will no longer buy ANY of their products. They have 6 months to correct these issues before they will no longer get a penny out of me. And since I am in the position to recommend products at my work, that will go for there too. It's 2007 Apple, time to go forward instead of backwards.