I have a friend from Quebec who has an internship in Redmond for developing microsoft for mac software, and he just shipped his girlfriend, who is studying in france for the semester, an iBook. When it got to France, everything was in the package, except for one thing, the computer. His girlfriend called Fedex and they said they would callback the day before yesterday, then yesterday, and now today, where it is 7pm in France already. Is there any advice any of you people can give to me to tell him? Thank you. BTW, do any of you know what strep throat is in French? He doesn't understand it in English and I dont know it in French. Thank you! PS: You know the click that happens when you change the volume? WHY THE HE££ DOESN'T MY COMPUTER MAKE THAT NOISE ANYMORE?!?!