I got struck by an ocean wave! warranty?

Discussion in 'iPod' started by NichBot, Mar 10, 2010.

  1. NichBot macrumors newbie

    NichBot

    Joined:
    Mar 10, 2010
    Location:
    I live in southern Manitoba, Canada
    #1
    My 8GB iPod Nano 4th generation got soaked because I got struck by a large ocean wave as I was walking along the seashore. is this under warranty? my iPod turns on and shows up on my computer (only when it's plugged into a power source) but the backlight of the iPod doesnt work, so the screen is very dark. any suggestions? once again, is this under warranty?
     
  2. TEG macrumors 604

    TEG

    Joined:
    Jan 21, 2002
    Location:
    Langley, Washington
    #2
    You got water in it, therefore SOL. The only thing that may cover it is an Accident Policy from a retailer or your Homeowner's Insurance, but the deductible for the latter is usually more than the device.

    TEG
     
  3. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #3
    Just take it in, be honest, and see what they do.
     
  4. NichBot thread starter macrumors newbie

    NichBot

    Joined:
    Mar 10, 2010
    Location:
    I live in southern Manitoba, Canada
    #4
    I would like to know before going to the store, because the closest apple store is over an hour drive from where I live. not worth it to arrive at the Apple store and then be declined.
     
  5. miles01110 macrumors Core

    miles01110

    Joined:
    Jul 24, 2006
    Location:
    The Ivory Tower (I'm not coming down)
  6. Hmac macrumors 68020

    Joined:
    May 30, 2007
    Location:
    Midwest USA
    #6
    No, damage due to carelessness, which water damage always is, isn't covered by warranty. You will be declined, no doubt.
     
  7. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #7
    If you run your brand new car into a tree is it covered under the warranty? Same principal here.
     
  8. waffle911 macrumors regular

    Joined:
    Dec 22, 2007
    Location:
    ⇧⌥K = 
    #8
    Well, it's more like if your brand new car hits a patch of black ice, or a deer jumps out in front of it while driving at night. Accidents happen, it's what insurance is for. Not the manufacturer's fault it was ruined.
     
  9. notjustjay macrumors 603

    notjustjay

    Joined:
    Sep 19, 2003
    Location:
    Canada, eh?
    #9
    Sorry, I doubt this would be covered under warranty. That's not to say the store might not by sympathetic, so ask anyway. Perhaps you could look into buying a splash-resistant case for next time.
     
  10. aristobrat macrumors G4

    Joined:
    Oct 14, 2005
    #10
    The link below will show you exactly how Apple will check to see if your nano has been water damaged. You can do the check yourself before you make the decision to go.
    http://support.apple.com/kb/HT3302

    If the liquid contact indicator is tripped, you have two options at the Apple Store:

    1) The Genius Bar can replace it for a price cheaper than buying a new one. You can call the store in advance to see what the price is. It's usually not a huge savings.

    2) You can buy a new iPod at the Apple Store and "recycle" your old one. By recycling it with them, they'll give you a 10% discount off the price of the new iPod you're buying.

    If you decide on option 1, or you still want them to look at your nano to verify, remember to book an appt. for the Genius Bar before you go to the store. Option 2 doesn't require an appt.
     
  11. eawmp1 macrumors 601

    eawmp1

    Joined:
    Feb 19, 2008
    Location:
    FL
    #11
    1) You've got to be freaking kidding me - what color is the sky in your world?
    2) Read this: http://support.apple.com/kb/HT3302
     
  12. tkermit macrumors 68030

    tkermit

    Joined:
    Feb 20, 2004
    #12
    For some reason your "story" reminds me of that one Seinfeld episode where Kramer hits golf balls into the sea.
    George later ends up on the beach where a whale has stranded and, being asked to help it because he pretended to be a marine biologist, steps into the water, approaches the whale and unplugs his blow hole that had a golf ball sitting in it.

    Anyway…

    "Is this under warranty?" No.
     

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