So tomorrow's my brothers birthday, I wanted to get him a Blackberry Bold. I called up, to change some features on my plan, and the lady was like "Well, you have a 50% off handset price on a no-contract phone". I'm like, aiite that's $275, let me think it over. Then I called again to place the order, and he's like "It's actually on the two year contract price- 299. Since we have a promotion, it'd be $199 instead of $150" me: "Okay, let me think it over I'm not inclined on starting a new two year contract" I call back to place the order, and they're like "Well, we can't do the 50% off because.." and he had no idea why they couldn't. Pretty much, I'd have to start a new two year contract, and get the handset for $399 (Not $299, that was after rebate). So, I'm just like "Can I talk to your supervisor please". He's like okay, it'll be a few minutes. Good god man. I've been on the phone since like 4 PM- (It's 8:30). I finally got a good ending. I got the Blackberry Bold for $199, after talking to a very helpful lady in New Jersey. She even added the CLL2 to two lines on my account.