Now, before any of you blast me as not being an apple user, let me establish for the record i’ve been using apple products for 15 years. I’ve had numerous iPads, iPhone, MacBook Pro and Mac. Last week, I updated my iPad Pro 10.5 to iOS 11.3. The previous version of iOS would auto fill userids and passwords for a site if it had been saved. Upon updating to iOS 11.3, that functionality no longer works despite being identified as a function of the operating system.
I spoke with Apple support by phone and performed each and every step they told me to do. I erased content and reset to factory settings. I did 4 so called hard resets. I set the iPad up as a new iPad instead of using iCloud backups. The functionality did not return. I spent over 6 hours on one day alone doing everything apple instructed me to do and adding the apps back to the iPad manually via the App Store.
Today, I spent 2 hours in the local apple store and, for a period of about 2 hours after I left the store, auto fill worked as advertised. Not long after, the auto fill function stopped working. I spent another 2 hours on the phone with apple whose solution was to erase all content and start over again and after doing that, they would have engineers look at the issue. Unacceptable. I spent over 10 hours undertaking everything apple told me to do and manually downloading all apps. My iPhone 8 was updated to iOS 11.3 the same time as my iPad and auto fill works just fine. All settings on both devices match.
So, instead of considering there might be a hardware problem, they want engineers to study the problem. Again, unacceptable. I suppose tomorrow I will purchase a microsoft surface pro. Farewell, apple...
I spoke with Apple support by phone and performed each and every step they told me to do. I erased content and reset to factory settings. I did 4 so called hard resets. I set the iPad up as a new iPad instead of using iCloud backups. The functionality did not return. I spent over 6 hours on one day alone doing everything apple instructed me to do and adding the apps back to the iPad manually via the App Store.
Today, I spent 2 hours in the local apple store and, for a period of about 2 hours after I left the store, auto fill worked as advertised. Not long after, the auto fill function stopped working. I spent another 2 hours on the phone with apple whose solution was to erase all content and start over again and after doing that, they would have engineers look at the issue. Unacceptable. I spent over 10 hours undertaking everything apple told me to do and manually downloading all apps. My iPhone 8 was updated to iOS 11.3 the same time as my iPad and auto fill works just fine. All settings on both devices match.
So, instead of considering there might be a hardware problem, they want engineers to study the problem. Again, unacceptable. I suppose tomorrow I will purchase a microsoft surface pro. Farewell, apple...
