I hate apple

Discussion in 'iOS 11' started by drnscr, Apr 3, 2018.

Thread Status:
Not open for further replies.
  1. drnscr macrumors newbie

    Joined:
    Apr 12, 2011
    #1
    Now, before any of you blast me as not being an apple user, let me establish for the record i’ve been using apple products for 15 years. I’ve had numerous iPads, iPhone, MacBook Pro and Mac. Last week, I updated my iPad Pro 10.5 to iOS 11.3. The previous version of iOS would auto fill userids and passwords for a site if it had been saved. Upon updating to iOS 11.3, that functionality no longer works despite being identified as a function of the operating system.

    I spoke with Apple support by phone and performed each and every step they told me to do. I erased content and reset to factory settings. I did 4 so called hard resets. I set the iPad up as a new iPad instead of using iCloud backups. The functionality did not return. I spent over 6 hours on one day alone doing everything apple instructed me to do and adding the apps back to the iPad manually via the App Store.

    Today, I spent 2 hours in the local apple store and, for a period of about 2 hours after I left the store, auto fill worked as advertised. Not long after, the auto fill function stopped working. I spent another 2 hours on the phone with apple whose solution was to erase all content and start over again and after doing that, they would have engineers look at the issue. Unacceptable. I spent over 10 hours undertaking everything apple told me to do and manually downloading all apps. My iPhone 8 was updated to iOS 11.3 the same time as my iPad and auto fill works just fine. All settings on both devices match.

    So, instead of considering there might be a hardware problem, they want engineers to study the problem. Again, unacceptable. I suppose tomorrow I will purchase a microsoft surface pro. Farewell, apple...
     
  2. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #2
    Hard to see how it would be a hardware problem. Sounds more like an iCloud issue to me as they sync and share via iCloud.

    Good luck with your choice of future hardware platform.
     
  3. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #3
    You should have simply searched on the forum and you would have found your answer much quicker than dealing with Apple:

    https://forums.macrumors.com/threads/no-auto-password-filing.2112500/
    iOS 11.3 stopped auto filling passwords in the name of customer security, which I’m ok with.

    Don’t like it? Downgrade to iOS 11.2.6 while it’s still being signed...
     
  4. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #4
    LOL. That’s what it took to get you to a Surface Pro? Ooooooookay then. Enjoy!
     
  5. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #5
    He says his iPhone on 11.3 is working fine so presumably that is with the new behaviour of click-and-select.
     
  6. Hal~9000 macrumors 68000

    Hal~9000

    Joined:
    Sep 13, 2014
    #6
    Not sure what he means as I have both an iPad + iPhone on 11.3, and neither one auto-fill’s passwords anymore (they used to on 11.2.6).

    I’m ok with it though. It’s simply a security measure to keep websites from tricking your browser into auto-filling and stealing your login information.
     
  7. drnscr thread starter macrumors newbie

    Joined:
    Apr 12, 2011
    #7
    Here’s the problem, all things being the same, if it works on my iPhone, it should do the same thing on my iPad.
    --- Post Merged, Apr 3, 2018 ---
    Yes... it does work on my iPhone with click and select
    --- Post Merged, Apr 3, 2018 ---
    Yeah, I knew there would be people like you. Thank you for playing
    --- Post Merged, Apr 3, 2018 ---
    Thank you... we shall see what we shall see.
     
  8. Mefisto macrumors 6502a

    Mefisto

    Joined:
    Mar 9, 2015
    Location:
    The North
    #8
    It took surprisingly little for you to start hating Apple, having used their products for 15 years. Even more curious considering they're actively trying to help you correct the situation.

    Hopefully you get it sorted out.
     
  9. willmtaylor, Apr 4, 2018
    Last edited: Apr 4, 2018

    willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #9
    People who think it’s hilarious that you’d start an “I hate Apple” rant thread on an Apple fan forum without doing your homework and research over such a trivial thing? Of course there are people like me here. That’s because this is how a normal person would respond.

    When my 18-month-old throws a ridiculous fit over not getting something silly that he wants (even when we’re trying to help him) that’s sometimes hilarious too.
     
  10. drnscr thread starter macrumors newbie

    Joined:
    Apr 12, 2011
    #10
    Sir, my patience has limits. Let’s see how you respond when you’ve tried everything to resolve an issue and you’re told to continue doing exactly what you’ve already been doing. Doing the same thing over and over again while expecting different results is the definition of insanity.

    I just don’t understand what your 18 month old or insulting me is supposed to accomplish but I’ll stay above that fray because insults doesn’t help to resolve the problem. I wish you the best of everything, sir.
    --- Post Merged, Apr 4, 2018 ---
    Actively trying to resolve the issue? Funny. When you continue to do the same thing over and over while expecting a different result is the very definition of insanity. Thank you.
     
  11. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #11
    My point is that your fit accomplishes nothing.

    I hope the Surface Pro works out for you—I really do, but if this issue is what it took for you to HATE Apple after 15 years, then color me pessimistic on the potential for your future satisfaction.
     
  12. Mefisto macrumors 6502a

    Mefisto

    Joined:
    Mar 9, 2015
    Location:
    The North
  13. Strider64 macrumors 6502a

    Strider64

    Joined:
    Dec 1, 2015
    Location:
    Suburb of Detroit
    #13
    I was a PC person for over 30 years and switched over to Apple about 5 years ago. I still like PC world and I like Apple, for I'm no fanboy. It does seem strange after 15 years of being an Apple user to suddenly hate Apple. Personally speaking if I ran it trouble that you were experiencing I wouldn't jump right away in doing hard resets and what have you. I find sometimes stepping back and taking a break from the problem is sometimes the best thing to do. People at Apple are to help you and sometimes they can't solve your problems right away, they don't truly understand it or they don't know how to fix it for the problem is unique. Just because someones says they hate Apple (or any other product) doesn't mean everyone will agree with that assessment. Just my measly .02 cents :cool:
     
  14. drnscr thread starter macrumors newbie

    Joined:
    Apr 12, 2011
    #14
    That’s what Apple told me to do (the hard rests)
     
  15. sunapple macrumors 68000

    sunapple

    Joined:
    Jul 16, 2013
    Location:
    The Netherlands
    #15
    My dad seems to run into weird problems like this quite a lot. Things I never run into myself and sometimes are hard to find on online forums. He gets frustrated and spends hours trying to resolve the issue. Eventually it'll get resolved and he moves on. He's had hardware problems as well like hard drive issues and a bad GPU on his 2011 MBP (common problem, costs a lot of money and time).

    He's been an Apple user for ten years now and his next computer will be a Mac as well. Simply because in the twenty years before he started using Apple, he's had four times the amount of problems with his Windows PC's.

    TL;DR Problems are not rare, everything is relative, patience is key
     
  16. kingston73 macrumors 6502a

    kingston73

    Joined:
    Dec 23, 2015
    #16
    Seems like a pretty drastic reaction. You think there are no problems with microsoft software? Good luck.
     
  17. Papanate macrumors 6502

    Papanate

    Joined:
    Jul 21, 2011
    Location:
    North Carolina
    #17
    My recent experience with Apple have also been less than stellar.
    And while I have not been irritated to the point you have been -
    I have been questioning my alignment with Apple. I have been
    experiencing a distinct lack of knowledge among tech support.
    More often than not I know more about my gear than it appears
    the Apple Tech Support people do.

    None the less I would try a few more things before abandoning Apple,

    In Safari - is there a chance you are using the Private Browsing feature?
    That will block Autofill.

    A second solution - it appears that the increased security update means
    Now you have to click into the password field. The keyboard will come up.
    In the top row, left hand side you will see “password”. Click on it and you
    will get a drop down to select the info you want to autofill. Think of it as
    a form of Captcha -
     
  18. Banglazed, Apr 4, 2018
    Last edited: Apr 4, 2018

    Banglazed macrumors 68020

    Banglazed

    Joined:
    Apr 17, 2017
    Location:
    Cupertino, CA
    #18
    Ensure these are enabled.

    Setting>Safari>Autofill>Names and Password>On

    Settings>Accounts & Passwords>Apps and Website Passwords> (View to make sure most of passwords are sync correctly from iCloud)

    iCloud>Keychain>On

    Then visit a website that has stored password. Tap on the username field field, tap on the keylock icon or “Password” top of the keyboard to authenticate before auto fill or select respective password.

    iOS 11.3 is using an updated Safari that prevents autofill for privacy reason and user needs to athenticate.

    Or downgrade to iOS 11.2.6 while you can!

    If you prefer a browser that autofill regardless of who is the user, you can use Chrome and passwords are sync to Cloud.
     
  19. simonsi macrumors 601

    simonsi

    Joined:
    Jan 3, 2014
    Location:
    Auckland
    #19
    Lot of people not reading the thread, his iPhone displays the new 11.3 autofill behaviour, he knows how its supposed to work.

    His iPad is on 11.3 and <isnt> displaying the new autofill behaviour. Hence the issue.
     
  20. oldhifi macrumors 65816

    oldhifi

    Joined:
    Jan 12, 2013
    Location:
    USA
  21. 960design macrumors 68030

    Joined:
    Apr 17, 2012
    Location:
    Destin, FL
    #22
    The greatest company will rise and the worst will fall due to consumer beliefs. I absolutely agree with sending your hard earned money to the companies you feel are the best.

    Good luck on the other side, where the grass is...
     
  22. Endorphine88 macrumors 6502

    Endorphine88

    Joined:
    Feb 12, 2018
    Location:
    Philadelphia, PA
    #23
    I'm sorry, I don't see this as a problem, it's just an inconvenience. I will admit Apple does some stuff from time to time that makes no sense, but autofill is very much notorious for leaking personal information and passwords and getting them in the wrong hands. And if you've been using a brand and buying into it for 15 years....call me crazy, but wouldn't it take a bit more to make you give up on them?
    Also - 2 hours at a store just for that? So you're the reason the genius bar is always booked up! And I thought the lady that sat across from me last time while I was getting my frozen phone fixed (actual problem) who insisted on being walked through how to log in to Facebook (not a problem) was bad !
     
  23. syphern macrumors 6502

    Joined:
    Jan 15, 2008
    #24
    I got a silicone Apple case a nice blue one for my iPhone 7 Plus. 2 months later the edges are worn! Went to Apple store and they said it’s normal for it to wear and if they give me a new one it will wear again. I asked for a new one and they said will have to wait for 2 hours for someone to inspect it. Anyway I really hate Apple! They make good hardware though.
     
  24. 0000757 macrumors 68040

    Joined:
    Dec 16, 2011
    #25
    You're so brave. Thank you for sharing your story.
     
Thread Status:
Not open for further replies.

Share This Page