Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

I hate iTunes, sync issue

brando123b

brando123b

macrumors regular
Original poster
Nov 22, 2010
182
41
I'm having all kinds of issues syncing my iPhone. I keep getting these duplicate file found error or can't find the file, or a folder is specified not a file. I restored my phone (losing all my app data, which sucked) and I can't figure out what is wrong, it keeps on doing it.

Half the time I plug in the phone it says there is a duplicate file...no idea what that means.

I do have issues with multiple duplicate contacts in my address book for some reason. I'm using google sync.

Sigh...I thought itunes would be great, it seems to be a real pain.

On a side note, how is it possible I have music and pod casts on my iphone when I did not select to sync music or pod casts? It is like my iTunes and iPhone are not talking correctly.
 
I did uninstall and reinstall iTunes.

I'm going to the Apple store today. There are 2-3 different error messages, one where the device failed, one that it is a duplicate file and then some other random one.

This all started after I tried to add photos from my PC to the phone, I have sense removed the photos and I'm not syncing them, but the problem remains.
 
brando123b said:
I did uninstall and reinstall iTunes.

I'm going to the Apple store today. There are 2-3 different error messages, one where the device failed, one that it is a duplicate file and then some other random one.

This all started after I tried to add photos from my PC to the phone, I have sense removed the photos and I'm not syncing them, but the problem remains.
Click to expand...
When you uninstalled iTunes, did you follow the directions from Apple or did you uninstall iTunes only?
 
I did not follow Apple's instructions, I'm doing that right now.

I did visit the Apple store, they did a DFU restore. Obviously a little tricky to track down because they don't have my iTunes, but we'll see. I will update you soon.
 
Sigh. It told me it can't read my iPhone and that I need to restore. I restored, then it says the file can't be found. Then it says a folder was specified not a file....

What garbage. I'm lost. There are posts all over the internet about similar issues with no resolution.

I just did a clean restore, named my iPhone, told it to sync contacts, calendar and notes, as well as apps. The smaller dialog box pops up saying it is syncing...that goes for about 2 minutes then it says:

"iphone "My iPhone" cannot be synched, required file could not bef ound"

What does that even mean? What f'n file.
 
brando123b said:
Sigh. It told me it can't read my iPhone and that I need to restore. I restored, then it says the file can't be found. Then it says a folder was specified not a file....

What garbage. I'm lost. There are posts all over the internet about similar issues with no resolution.

I just did a clean restore, named my iPhone, told it to sync contacts, calendar and notes, as well as apps. The smaller dialog box pops up saying it is syncing...that goes for about 2 minutes then it says:

"iphone "My iPhone" cannot be synched, required file could not bef ound"

What does that even mean? What f'n file.
Click to expand...
Maybe its having issues reading your contacts, calendar, and or notes.
 
I'm having the same issue with my iPad, but my iPhone is fine. I've looked for a solution everywhere I can think of, to no avail.

Seems like enough people are having problems that Apple should be perfectly aware of the issue by now. A simple admission, with a, "We're working on it" would be nice, Apple.
 
iMacThere4Iam said:
I'm having the same issue with my iPad, but my iPhone is fine. I've looked for a solution everywhere I can think of, to no avail.

Seems like enough people are having problems that Apple should be perfectly aware of the issue by now. A simple admission, with a, "We're working on it" would be nice, Apple.
Click to expand...
just curious! Are you using Google Sync or MobileMe, or some other sync service?
 
I don't know how to fix the problem, but I just want to add that I have this exact same problem. I have a Dell XPS L401X that uses a Core i5 processor on a Intel HM57 Chipset. I have seen many forums around the internet with people having this exact issue, some people say it is the computer vendors issue, others say it is iTunes. I really hope that Apple or someone fixes this! I have had this issue since November and others have had it for much longer!
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back