When the MacBook Pros were announced in January, I thought to myself that now would be the perfect time to replace my aging (almost 4-year old) Ti PowerBook. Sure, it has done well by me, except for me having to replace the optical drive. Oh, and having the hard drive fail a couple of times. And the battery's been replaced twice since it wouldn't hold a charge. And it's barely fast enough to do my work. So anyway, I decide to submit a request through my upper management team to get a new one. It's approved in roughly 30 minutes. Woohoo! But wait, it also has to go through the IT juggernaut. Step 1 - a techie comes to my desk to look at my laptop to see if he thinks it needs to be replaced. I explain the issues I've had, as well as the fact that I travel extensively and need a reliable device since I work on fairly sensitive materials that would be bad to lose while away from my backup drive. He agrees that it should be replaced and passes it up the chain. Woohoo! Step 2 - wait. I mean, really, they weren't even really released until early last month. Step 3 - follow-up on the request, which is still listed as "In Progress". At this point, Friday, I'm getting a little concerned that I haven't seen anything about my new MBP order, which in my estimation should already be on my desk. What do I find? It's not ordered yet! WTF? It appears that the new IT "policy" is only to replace equipment that has broken. Which essentially means that I have to wait until my laptop fails and I potentially lose a week's worth of data, or I'm stuck on the road (potentially with customers) with a laptop that doesn't function. My laptop is now sitting precariously on the edge of my desk with the power cable wrapped around the door handle. I can't wait for someone to stop by, now that I've backed everything up. Anyone else stuck dealing with this sort of mentality? It's one thing if we couldn't afford it, but I know that's not the case.