well at least I think I'm in the minority with my issue. Truth is I could really care less for song ringtones. I don't have issues with anyone who wants a Fergie or a Beatles ringtone, but I personally don't want Jay Z to start singing when my phone rings at work, or anywhere for that matter. What I do care about is the variety of normal sounding ringtones. Understandably we can't expect Apple to provide us with a variety of normal sounding ringtones that would suit every person and their own tastes. I don't like most of the ringtones on the phone, the only one that comes close to acceptable (for me) is sonar. SO this is why I like the custom ringtone option. There are hundreds of Normal sounding ringtones floating around on the internet NONE of which require royalty payments to SONY BMG or Universal. Apple (trying to compromise with the entities that be) pretty much locked down the whole customization thing completely! and took down all those who care little for the Label dispute or their .99 cent greed with it.