i have problems with update mac appstore

Discussion in 'MacBook Pro' started by shlenger, Apr 15, 2015.

  1. shlenger macrumors newbie

    Joined:
    Apr 15, 2015
    #1
    Hi i am new to the osx.
    I am trying to update the osx and i get this at the end of the update
    any one know what is the problems ?
    and how to fix it?
     

    Attached Files:

  2. shlenger thread starter macrumors newbie

    Joined:
    Apr 15, 2015
  3. JTToft macrumors 68040

    Joined:
    Apr 27, 2010
    Location:
    Aarhus, Denmark
    #3
    Unless I'm mistaken that installer is for the whole of Yosemite (the 10.10 update and not a 10.10.x update), and based on the appearance of your user interface, you're already running Yosemite...

    Could you please go to "About This Mac" via the Apple menu on the top left and report what version is listed under the headline? If it's 10.10.3, you're already on the latest version and therefore can't update (save perhaps for the 10.10.3 Supplemental Update released a few days ago).
     
  4. shlenger thread starter macrumors newbie

    Joined:
    Apr 15, 2015
    #4
    Need to Update, Not Updating

    I am running on 10.10.2 and my computer says it has several updates needed. However, when I press "Update All" or individually press each "Update" nothing happens. It says it needs to update, download and restart, shows that it is installing and then quickly stops and shows the updates as still need to be updated. Any ideas on what I can do to fix this problem?
     

    Attached Files:

  5. Samuelsan2001 macrumors 603

    Joined:
    Oct 24, 2013
    #5
    This seems to be a

    problem with installtion software.

    Try going into disk utility and repairing disk permissions then give it another go.
     
  6. shlenger thread starter macrumors newbie

    Joined:
    Apr 15, 2015
    #6
    didn't work

    Hi I did "Verify Disk Permissions", "Repair Disk Permissions" and "Verify Disk" and then restarted the computer. Any further ideas?
     
  7. JTToft macrumors 68040

    Joined:
    Apr 27, 2010
    Location:
    Aarhus, Denmark
    #7
    - Remove all your login items in System Preferences (under Users & Groups), keeping a note of which you have so you can add them again, and reboot without opening apps on start-up (uncheck in the reboot dialog box). Try again.
     
  8. shlenger thread starter macrumors newbie

    Joined:
    Apr 15, 2015
  9. JTToft macrumors 68040

    Joined:
    Apr 27, 2010
    Location:
    Aarhus, Denmark
    #9
    - Alright then. Boot into Safe Mode and see how you get on from there.

    Otherwise, reinstall OS X (can be done without losing files, but you should of course keep a backup).
     

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