I have some problems on my MBP

[alekbondegaard]

Hello everybody. I've just got a new 15" i5 MBP for christmas and i already have some problems with it.
First problem is; I were checking the quality of the screen while watching movies, and therefor i put Simpsons the movie into the dvd-slot, and then i forgot to take it out again. It was in the dvd-slot all night, and now i can't get it out again. I have tryed several times to eject it from the dvd-player menu, but i doesn't work. And sometimes my MBP get very noise but just for a minute or two. I don't know if that's just the fans to prevent it from overheating, but i believe that it is the DVD-slot.

Second problem is; When i open a program, open the computer or i just make my HDD work, there comes this kind of ticking noise from the above right side, i think it is. I doesn't really annoy me that much, but i just want to know if there's something wrong with mu HDD.

Third problem is; When i press or lift my finger around the touchpad there comes this litte kind of springy, metallic noise, and i know that it is the motion sensor thing, but i just want to know if i can shut it off, and if it is a good idea to shut it off.

Thanks

 

[docal97]

it sounds like you may have a defective machine. Are you near an Apple store to get service?

Holding down the button on the trackpad while restarting may eject the dvd.

 

[alekbondegaard]

No, there is no official Apple Store where i live, but can i call Apple if i didn't buy it at an Apple Store or at apple.com?

 

[docal97]

No, there is no official Apple Store where i live, but can i call Apple if i didn't buy it at an Apple Store or at apple.com?

Yes, you can. As long as the machine was legally purchased, you have a full warranty with Apple for 1 year, plus free telephone support for 90 days. You should give them a call and they can trouble shoot your issues by phone. If they cannot help you, they will send a box to you to return the laptop for further testing/repair.

 

[alekbondegaard]

Yes, you can. As long as the machine was legally purchased, you have a full warranty with Apple for 1 year, plus free telephone support for 90 days. You should give them a call and they can trouble shoot your issues by phone. If they cannot help you, they will send a box to you to return the laptop for further testing/repair.

Okay, thank you very much for your help. Very appreciated

 

[NickZac]

Yeah, call them up. It sounds like you have a few different issues which you shouldn't have to be putting up with on any new machine.