As you may know, I opened a thread about my Wrapsol that i got, and that it wasn't a good product. I went through the replacement process on their site, which was super easy and fast!!! After about 20 minutes, they emailed back with my order number of my new replacement! It is absolutely free, and although it might not be a perfect product, it is nice of them to send a free replacement! Here is the link to whoever wants to get a free replacement! https://www.wrapsol.com/default.aspx?goto=en_US-Footer+Navigation-warranty Also, you don't need to put any more information besides the easy ones which are: order number, name, address, and a photo of your product. BUT if you don't put a photo, you'll have to ship it in to them, so just take a quick photo. Wrapsol, although your product isn't perfect, I thank you for this. Don't let the bad reviews get you down, and keep gettng better!