To the point, here's the issue: I have a MBP (older model) and I have been using a HP Photosmart D5069 printer for about the last year, no issues. Recently I moved across provinces to go back to school and I've begun to use the printer alot more for printing notes and such. Last week, my printer starts telling me that there is a paper jam (specific symbol on screen) at various intervals during multi-page prints. I would push the "Start" button (HP's terminology) and it would continue on. Now, it gives me the error message after each page. I have tried all troubleshooting from HP online documents and online chat (Apparently whomever they've outsourced their tech support to doesn't bother cross training their employees on mac platforms because the guy I got said "Oh, I can't help you, I only know how to work a HP with a PC.") *sigh* So, physical issue with the printer, or software with the MBP? I have no clue. Fire away.