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iPhone X I just bought a brand new Iphone X, but when I check its max capacity, it's at 87%, why is that?
- Thread starter Suffocation
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Brand new doesn't mean "made yesterday". It just means nobody has opened it yet. In theory the battery could already be 2 years and 3 months old.
How do you see the 87%? If you’re using coconutBattery it should also have manufacturer date —- what does that say? I’ve bought Apple devices that have sat for 1 year and they still had near 100% capacity. Lowest I’ve ever had was 96%.
iPhone X is an older phone - like nicho said - batteries age just sitting there.
iPhone X is an older phone - like nicho said - batteries age just sitting there.
Is there anyway to reverse this? Or is this, like, permanent? It's the latter isn't it?
Edit: You're not calibrating the battery - just calibrating the % reader in iOS.
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How do I check for the manufacturer date?
[automerge]1579707508[/automerge]
Ok, I'll try it and see what I can do.
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Just curious where did you buy it from? It may have to do with what type of conditions the iPhone was stored in even though it was brand new. For example I had a barely used iPhone 7 sitting around for at least 3+ years, I recently set it up for a family member and it still had 99% battery capacity.
coconut battery is an app you can install on your Mac and it tells you all sorts of info about battery on iPhone, iPad and Mac laptops
coconutBattery 4 - by coconut-flavour.com
With coconutBattery you are always aware of your current battery health. It shows you live information about the battery in your Mac and iOS devices (iPhone, iPad)
www.coconut-flavour.com
Are you sure it's brand new?
There are unfortunately some sellers who reseal old devices and sell them as brand new.
There are unfortunately some sellers who reseal old devices and sell them as brand new.
Battery calibration is not a thing with Lithium Ion batteries, this myth needs to go away.
I did the same thing with an iPhone 7+. My step daughter had it for a week and a half before she said something. Hers was at 83%. The apple store checked it and the battery had only like 8 cycles on it so it was brand new. The guy chalked it up to sitting around in the box new for a lengthy time. Who knows maybe just bad to begin with. If it is out of warranty you might just have to eat the 50 bucks. That’s what I did.
It's not calibration of the battery, it's calibration of the % reader... You're correct. I will correct my original post - thanks.
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Coconut Battery is a hand app, I use it myself both for my MBP and my portable devices.
I think I would just take it back to your point of sale. I recently replaced the battery in my iPhone 7 when it got down to 86% which was a significant reduction in daily battery life.
Apple should be happy to either exchange it or replace the battery at that level.
I think I would just take it back to your point of sale. I recently replaced the battery in my iPhone 7 when it got down to 86% which was a significant reduction in daily battery life.
Apple should be happy to either exchange it or replace the battery at that level.
That's almost replacement level... If you bought it from some third party seller it looks like they sold you a refurbished or used phone being passed off as new. I would bring this to their attention, and tell them a new phone should never have a battery health level this low....Either get a replacement or return it and go somewhere else.
I’d return it straight away... not worth your hassle trying different things, ultimately once the health percentage drops, it’s not going to increase without a new battery.
its hard to imagine any scenario other than these two (below) that would have a consumer being told they were being told they were buying a "brand, new" iPhone, yet, at the same time the battery capacity showing as "87%":
1 likeliest: this phone is in fact not new at all. it has been used before and has been refurbished in some way (but obviously they left the old battery in, as is). it doesn't matter if the phone looks flawless and seems to have come in original boxing and shrink wrap.
2 unlikely: the battery itself was faulty when it was assembled.
assuming that you have just purchased it recently, notify the seller immediately, as there is almost no use case achievable where a good battery would go to only 87% in a few days.
also: it doesn't matter, in any practical sense that the battery itself maybe was manufactured 2 or 3 or 5 or 6 months ago. if the phone itself has not been used, the battery would still show a capacity of over 95%, probably still around 98% to 100% even.
Agreed this is most likely. Some people do this to replace the OEM display, camera, battery, etc. with non-original parts.
Most people don't seem to be aware that the device film and box wrap can be purchased online.
We never did get an answer to, "where was the phone purchased?"
It would be helpful to know this as I assume it was not from an Apple store or licenced reseller.
It would be helpful to know this as I assume it was not from an Apple store or licenced reseller.