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I just bought an OtterBox Commuter case for my iPhone 5..

M

Mr. RPG

macrumors 6502a
Original poster
and the power button is so hard to press with it on. Other than that it is great, but I have to apply so much force to use it. /: It was only $15.. so I might just keep it anyway, but ergh.. Is this normal? Oddly, the volume buttons are so easy to use.
 
Mine was also pretty hard, it broke in a little.... I just made a warranty claim and got an extra one.
 
I just bought an OtterBox Commuter case for my iPhone 5..

Caesars said:
Mine was also pretty hard, it broke in a little.... I just made a warranty claim and got an extra one.
Click to expand...

Same, i have 2 just sitting, they have beefed up their security on those claims too.


Sent from my iPhone 5 using Tapatalk 2
 
I just bought an OtterBox Commuter case for my iPhone 5..

They just send you a new one/ part of it. You keep both cases. Nothing gets sent back to otterbox.
Calling them right after you send the pictures in to make the process much faster. And when you sent the original email in.

Sent from my iPhone 5 using Tapatalk 2
 
The warranty center is actually really amazing with otterbox. I made a claim for my defender (the outer shell was wearing out) and they sent me three shells. 🙂
 
I bought a Defender for my iPhone and at first it was so hard to press the lock button that's why I removed it from Day 3 because it was so frustrating. Then Yesterday I tried putting it on again. I put the Phone to the shell like normal then (I don't know to explain this properly) but I "inverted" the phone towards where the lock button is placed. Making the phone to fit the hole of the lock button. Then put the silicon with the Lock button portion first. Now its ok good to use. Its not hard to press anymore. And 2nd I removed the pre-installed screen protector because the screen is kinda unresponsive. Now its the case I use everyday.
 
takuma089 said:
I bought a Defender for my iPhone and at first it was so hard to press the lock button that's why I removed it from Day 3 because it was so frustrating. Then Yesterday I tried putting it on again. I put the Phone to the shell like normal then (I don't know to explain this properly) but I "inverted" the phone towards where the lock button is placed. Making the phone to fit the hole of the lock button. Then put the silicon with the Lock button portion first. Now its ok good to use. Its not hard to press anymore. And 2nd I removed the pre-installed screen protector because the screen is kinda unresponsive. Now its the case I use everyday.
Click to expand...

When you say lock button, do you mean the sleep button on the top of the phone?

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Mr. RPG said:
and the power button is so hard to press with it on. Other than that it is great, but I have to apply so much force to use it. /: It was only $15.. so I might just keep it anyway, but ergh.. Is this normal? Oddly, the volume buttons are so easy to use.
Click to expand...

Where did you get it for $15? Might be counterfeit.
 
Jalopybox said:
When you say lock button, do you mean the sleep button on the top of the phone?

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Where did you get it for $15? Might be counterfeit.
Click to expand...

If it was $15 new, it's a fake. Many fakes for these cases, and they come with really convincing retail packaging.

What color was it?
 
I have a commuter as well. You definitely have to press a little harder for the power button but you get used it. It doesn't bother me at all now after having the case for a month.
 
The Defender is worlds better than the commuter. The hard outer shell of the commuter feels cheap and is slippery. The sleep button is very difficult to push. In contrast the exterior of the Defender feels great with a nice slightly grippy feeling that is not hard to get in our out of your pocket. The sleep button works like a champ, very little effort to engage it.
 
I don't know why but my commuter i5 case feels like it was designed in two minutes..... Whereas my s4 commuter feels amazing in the hand.
 
I just bought an OtterBox Commuter case for my iPhone 5..

Caesars said:
I don't know why but my commuter i5 case feels like it was designed in two minutes..... Whereas my s4 commuter feels amazing in the hand.
Click to expand...

I got tired of the otterbox commuter and got UAG outland case.


Sent from my iPhone 5 using Tapatalk 2
 
There's also the otterbox prefix and reflex cases. They're less protective but look nicer. Personally I think that the bigger otterboxes are overkill for most people.
 
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