This morning I went to listen to music on my phone, and I kept getting a "This Content is Not Authorised" message. So I sign out of Apple Music and signed back in.
Big mistake.
Now almost my entire music library has been wiped. I have a random selection of pre-Apple Music songs I can listen to. E.G A digital download of a vinyl I put on last week has 80% of the songs available to listen to, the rest are gone. 90% of my albums are gone.
My phone believes I'm not signed up for Apple Music. I have the option to sign up, however when I go into my subscriptions, it's right there as "Active" clear as day.
All my music is still on my Mac as normal, however I've been using my iPhone as my "source of truth" when it comes to music and now it's all gone.
Does anyone know:
a) How I can fix this?
b) Why, if my phone believes I'm not signed up for Apple Music, my entire Music library isn't available to be listened to.
I've had "iCloud Music Library" switched on, so I'm hoping my Mac doesn't sync with my phone and I lose everything on there too. (Thank god for Time Machine backups).
Any suggestions?
[doublepost=1461880317][/doublepost]Ok so I went to "Redeem", and then backed out to the Apple Music user screen and it now at least identifies me as an Apple Music subscriber.
So now I can go to Music settings and turn on iCloud Music library, which I selected "Merge". I still don't have most of my music.
Really hoping all my music on my Mac is unaffected by what happened here.
Big mistake.
Now almost my entire music library has been wiped. I have a random selection of pre-Apple Music songs I can listen to. E.G A digital download of a vinyl I put on last week has 80% of the songs available to listen to, the rest are gone. 90% of my albums are gone.
My phone believes I'm not signed up for Apple Music. I have the option to sign up, however when I go into my subscriptions, it's right there as "Active" clear as day.
All my music is still on my Mac as normal, however I've been using my iPhone as my "source of truth" when it comes to music and now it's all gone.
Does anyone know:
a) How I can fix this?
b) Why, if my phone believes I'm not signed up for Apple Music, my entire Music library isn't available to be listened to.
I've had "iCloud Music Library" switched on, so I'm hoping my Mac doesn't sync with my phone and I lose everything on there too. (Thank god for Time Machine backups).
Any suggestions?
[doublepost=1461880317][/doublepost]Ok so I went to "Redeem", and then backed out to the Apple Music user screen and it now at least identifies me as an Apple Music subscriber.
So now I can go to Music settings and turn on iCloud Music library, which I selected "Merge". I still don't have most of my music.
Really hoping all my music on my Mac is unaffected by what happened here.