I keep getting ERROR 1602 when updating iPhone... HELP!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by PhaserFuzz, Jan 16, 2008.

  1. PhaserFuzz macrumors 6502

    Dec 12, 2007
    I have tried the following, and no luck...

    * Uninstalling iTunes and Apple Mobile Device, then reinstalling them after reboot.
    * Plugging into different USB ports, and blowing dust out of them.
    * Rebooting iPhone multiple times.
    * Clicking "Restore" instead of "Update". Still get error message.
    * Erasing the patch file and re-downloading it.

    The only thing I haven't done is call customer support because I hate dealing with stuff like this over the phone. Are there any other options, or should I plan on making a trip to an Apple store?

    Thanks for any help guys and sorry about another thread relating to this. I'm just extremely frustrated...
  2. polishmacuser macrumors 6502a


    Jan 17, 2007
    Los Angeles
    did you unlock your phone before you updated? like with anysim or iphonesimfree? if something just restore back to 1.1.2
  3. PhaserFuzz thread starter macrumors 6502

    Dec 12, 2007
    No, the only thing I did was add custom ringtones by renaming audio files to .m4r
    I don't really consider that hacking or anything because I did it through iTunes.
  4. caradiane macrumors newbie

    Jan 25, 2008
    Error 1602

    I've tried all of the same things - reseting the phone, reinstalling iTunes and Apple Mobile Device, changing USB ports, etc. I am still getting the Error message 1602. I have 3 iPhones total in my family and the other two phones updated fine from the same computer, which seems to be that it has to be something wrong with this specific phone. I'm planning to call Apple next, since I can't find any other recommendations. Please let me know if you figure this out.

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