I keep hanging up my iPhone 4

Discussion in 'iPhone Tips, Help and Troubleshooting' started by AztecKing, Aug 17, 2010.

  1. AztecKing macrumors member

    AztecKing

    Joined:
    Aug 22, 2007
    Location:
    Southern Oregon
    #1
    Whenever I'm talking on my phone and I use my shoulder to hold the phone up to my face it seems to lose contact and light up and then I'll move a little bit and hang it up. Before I get a lot of responses that say "just hold onto it with your hand", I never had this problem with my last two older gen phones. Anybody else having this problem?

    Jeff
     
  2. thehopscotch macrumors regular

    thehopscotch

    Joined:
    Dec 7, 2009
    Location:
    US
    #2
    It is a proximity sensor issue. Software update is expected to be released to resolve it.
     
  3. AztecKing thread starter macrumors member

    AztecKing

    Joined:
    Aug 22, 2007
    Location:
    Southern Oregon
    #3
    Thanks for the info. I was about to take it back.

    Jeff
     
  4. thehopscotch macrumors regular

    thehopscotch

    Joined:
    Dec 7, 2009
    Location:
    US
    #4
    In the meantime, you can always try doing a restore from backup too. I know some people have had some success when doing that.
     
  5. AztecKing thread starter macrumors member

    AztecKing

    Joined:
    Aug 22, 2007
    Location:
    Southern Oregon
    #5
    thehopscotch, I'll give that a try. Thanks for the help.

    Jeff
     
  6. QuarterSwede macrumors G3

    QuarterSwede

    Joined:
    Oct 1, 2005
    Location:
    Colorado Springs, CO

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