It is because between them and AT&T they are canceling and people have to reorder them again. This happened to me online thru both AT&T for my phone and thru Apple for my wife's phone. Now I am at the back of the line for getting a phone. Lesson learned if you want a iPhone at release go to apple store. Back to my point these companies can't really have an idea of how many phones they have sold with all of the orders they are canceling. A few people complaining on here but you figure most people don't know there order has been canceled and the others wouldn't come on here to let people know.