I like my new iMac but!

Discussion in 'iMac' started by seniorgeek, Aug 15, 2011.

  1. seniorgeek macrumors member

    Joined:
    Jun 6, 2011
    #1
    My iMac has crashed more times in the 3 weeks that I have owned it then my 3 year old self built Vista machine ever did.

    The last one today was with Chrome on Amazon, it just locks up, the cursor moves but I have to use the power button to get it working again.

    I am sure that it is Lion that is causing the issues, I have the video crashing issue also.

    Hope a update cames soon or I will be installing W7 on my new iMac.
     
  2. AppleFan360 macrumors 68020

    Joined:
    Jan 26, 2008
    #2
    Have you called Apple yet or taken your iMac to the Apple store? Unlike Microsoft, you have an excellent support system behind your iMac.
     
  3. Lankyman macrumors 68000

    Joined:
    May 14, 2011
    Location:
    U.K.
    #3
    I think the point he was making is that you don't need a support system with Microsoft - it just works! :rolleyes:
     
  4. Spike88 macrumors 6502a

    Joined:
    Jan 25, 2010
    #4
    .

    For Lion, I keep reading that Safari / Chrome doesn't work very well. Sometime about increased CPU usage (which creates more internal heat) and something about the odd system hang - probably from internal heat overload.

    As a trial, stop using Safari / Chrome. Simply download and use Firefox http://www.mozilla.com/en-US/firefox/new/ instead. Try this application for a few weeks. If your iMac system hangs stop happening, you've narrowed it down to Safari. Hopefully, Apple will have a few "improvement" Safari / Chrome / Flash improvement updates for Lion soon. Only time will tell...

    Hope this helps...
     
  5. Sam235 macrumors member

    Sam235

    Joined:
    May 29, 2011
    Location:
    CA
    #5
    First of all welcome to the mac family, i recommend u do a hardware test just incase, insert the CD that came with ur Mac and press D on boot just to be sure :D
     
  6. Spike88 macrumors 6502a

    Joined:
    Jan 25, 2010
    #6
  7. seniorgeek thread starter macrumors member

    Joined:
    Jun 6, 2011
    #7
    My iMac came with Lion installed, so no CD came with it at all.
     
  8. Svenny macrumors newbie

    Joined:
    Aug 16, 2011
    #8
    Lion video driver bug

    Unfortunately, it seems obvious that you are affected by a *major* Lion bug that concerns mainly new iMac owners.
    There is a very long discussion about this on the Apple support forum, look at:
    https://discussions.apple.com/message/15676049

    Ignore all of the users who propose upgrading Flash, or Safari or whatever. It seems clear that the graphics-subsystem of Lion, in combination with the new hardware is the reason - every soft that uses video accelaration crashes the iMac in the way you describe.
    The only workaround that works for everyone is: Don't put your iMac to sleep. It happens only afterwards.

    Everyone is waiting on a fix - not forcing us to install W7...

    Good luck, S.
     
  9. clyde2801 macrumors 601

    clyde2801

    Joined:
    Mar 6, 2008
    Location:
    In the land of no hills and red dirt.
    #9
    No problem with Chrome on my 2011 MBA, or any browser. Opera seems to lock up and reset itself on my 2011 iMac. Kind of annoying.
     
  10. err404 macrumors 68020

    Joined:
    Mar 4, 2007
    #10
    Honestly, the days of OS crashes ended a long time ago for both MS and Apple. A modern machine that is running properly should not crash, ever.
    For as long as I can remember, the only crashes that I have seen on my 4 Mac's, have been Hardware related, not Software (My Man Mini had over heating issues, SMCFanControl fixed it).

    Get it looked at. It's not normal.

    edit - I have had app issues and other problems that required a reset, but the OS never outright crashes.
     
  11. seniorgeek thread starter macrumors member

    Joined:
    Jun 6, 2011
    #11
    Actually putting the iMac to sleep has nothing to do with some of the issues I am experiencing, yesterday after being online for over an hour I went to Amazon to check on a price and it locked up, cursor moved but I had to do a shutdown and restart to continue. This has happened several times.
     

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