So at 12:01 AM I used the iPhone App to order a 7+ 256GB in Black and I thought I was using the "upgrade" part of my Apple Upgrade Program from my current 6S. In reality, I missed the fine print at the bottom to reserve a time at the store to perform the switch/upgrade and actually ordered another new 7+, complete with the AUP loan through Citizens. Ugh. And by the time I tried to properly set up an upgrade, there were no 7+ 256GB in black left. I called Apple at 4:00 AM when they opened and waited for 30 minutes to talk to a rep. She called the main retail store offices and confirmed that I can in fact receive this additional iPhone (to be delivered on 9/16) and take it to an Apple store within 14 days to: 1) Return it & get refunded and then, 2) Use it as my upgrade on my Apple Upgrade Program by re-purchasing it at the store! Freakin' awesome. Anyone else mess up using the iPhone App?