Thanks!
She is having numerous issues, all that I have had with PCs the same age and never been able to fix. Yet, my mac mini being the same age has only had one. HAHA!!
One that is really confusing me is that her
HP Notebook
Windows XP is Home Edition SP2
HP Intel
Pentium 4 CPU 3.00GHz
3.00GHz, 512 MB of RAM
Will totally crash (Only on one account) when closing any application using the internet (most commonly IE7 and iTunes)
Also, she has a very common problem with XP saying there is full signal (wirelessly) but not actually being able to connect to the internet.
Lastly, windows now refuses to burn CDs and Norten Anti VIrus jsut started crashing the computer.
She is having printer issues (same as my mac, with HP printers) that is easily fixed.