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yoyo5280

macrumors 68000
Original poster
Feb 24, 2007
1,910
0
Melbourne, Australia & Bay Area
I have been asked to help fix a friends PC, but I am stumped. I am noo genius, and I am REALLY BAD at using windows. If there is a forum, where I can get help almost as good as the help I get from you guys can you please let me know?

Thanks!
 
I have been asked to help fix a friends PC, but I am stumped. I am noo genius, and I am REALLY BAD at using windows. If there is a forum, where I can get help almost as good as the help I get from you guys can you please let me know?

Thanks!

Ask your question here. We know about Windows too--that's why we now use Macs ;) What's the issue with your friends PC?
 
Thanks! :)

She is having numerous issues, all that I have had with PCs the same age and never been able to fix. Yet, my mac mini being the same age has only had one. HAHA!!

One that is really confusing me is that her

HP Notebook
Windows XP is Home Edition SP2
HP Intel
Pentium 4 CPU 3.00GHz
3.00GHz, 512 MB of RAM

Will totally crash (Only on one account) when closing any application using the internet (most commonly IE7 and iTunes)

Also, she has a very common problem with XP saying there is full signal (wirelessly) but not actually being able to connect to the internet.

Lastly, windows now refuses to burn CDs and Norten Anti VIrus jsut started crashing the computer.

She is having printer issues (same as my mac, with HP printers) that is easily fixed.
 
Windows XP is funny like this and needs a fresh install once in awhile or else erratic behavior like this happens.

First try to perform a Repair Install If that doesn't work a fresh install is the easiest solution.
 
Thanks! :)

She is having numerous issues, all that I have had with PCs the same age and never been able to fix. Yet, my mac mini being the same age has only had one. HAHA!!

One that is really confusing me is that her

HP Notebook
Windows XP is Home Edition SP2
HP Intel
Pentium 4 CPU 3.00GHz
3.00GHz, 512 MB of RAM

Will totally crash (Only on one account) when closing any application using the internet (most commonly IE7 and iTunes)

Also, she has a very common problem with XP saying there is full signal (wirelessly) but not actually being able to connect to the internet.

Lastly, windows now refuses to burn CDs and Norten Anti VIrus jsut started crashing the computer.

She is having printer issues (same as my mac, with HP printers) that is easily fixed.

*Sob* Those are exactly the problems I have been having with my HP Notebook!! I have given up. I used to reload XP about every 5-6 months, but I don't have time to do it anymore. Tell her I feel for her. HP Notebooks suck. Is it a Pavillon?
I had to put XP Pro on mine for school and it acted even stranger. My computer has told me that there is something wrong with the BIOS. I don't know what that means. So I took XP Pro off and just ran Home Edition and it still had the BIOS problem.
It's very irritating.
 
I will see if I get the chance to go over there and then bring it up casually. LOL

It really sucks to do a Windows XP install. Yeah the install maybe quick, but a million updates and reboots make you want to k*ll yourself, but so often that is the only solution with Windows Operating Systems.
 
I used to watch my dad do it all the time, First backing up all the software, then docs, then reinstalling the OS, setting it up to connect to the internet, downloading all the preinstalled apps from Sony, reinstalling all the software and putting back docs. It would take 1-2 days.

Can somebody please give me step by step instructions?
 
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