You can sit there and judge me all you want but to rub your assumptions in your face I'll lay it on you:
1. I'm 21
2. I firmly believe a child should respect their parents NO MATTER the circumstances and should not demand anything more from them than what they provide. "Gimme" kids are a sign of failed parenting.
3. The latest song on my iPhone is the 1999 release of 1999 by the artist formaly known as The Artist Formaly Known as Prince. I despise talentless noise on the radio such as that spewed by "lady" gaw gaw. Besides, what kind of respectable person appends a title to their name? I might as well call myself King Kickass.
4. I've never drunk nor tasted alcohol and NEVER will, as much as you'd like to think I'm a 16-year-old that raids daddy's wine celar and gets "hammered" at another tightass' house while their parents are on vacation in the Caribbean knowing good and well that their kids are at home drunk and wreckless.
5. I have no desire to have intercourse and never will, sorry I'm not the kid sneaking around behind some girl's daddy and doing it in their bathroom, as it would seem I'm just too respectable as well as respectful for such conduct.
6. I believe that if you have an issue you take it up with the responsible party. Was I responsible for my MacBook's design defects?
Now then, I had a problem with the sub-standard QC as well as research and testing involved in the production of this machine. Apple jumped the gun and allowed this defect to make it into mass production, and for their irresponsibility they will amend their mistake.
Yes, I had my iPod replaced for what I only LATER found to be a non-issue. Had the Apple representative connected me to a product specialist, I likely would have learned of this ahead of time and would have sucked up MY accidental drop (which occurrd AFTER the order for repair was placed) and lived with MY mistake, however the Apple rep on the phone made a mistake by not consulting with a specialist on the issue.
Now then, how many laptops open and wake when you place them in your bag? What would Apple do once THEIR defect allowed for a foriegn object to enter the opening between the keyboard and screen, and then close/wedge over the object causing a screen break? And don't tell me to buy a new case or place it vent-up, placing it vent-up would cause the hinge to be worked with great stress and cause more screen issues.
Now then, I ASSUMED the hinges/magnets were loose but after experiences I learned that the hinge was infact too tight causing it to want to remain open.
If Apple had a MacBook of similar specs (same exact model) with OUT this issue, I'd be content. However I have had my first one repaired 3 times before having it replaced. Every AluMacBook I ever encountered in person had this fault, it was CLEARLY inherent, thus I would not accept the model, period. My second one had the same issue from the start so after 2 repairs the Apple agent asked me what my intentions were. I told him I wanted a guaranty, that was all. HE then came back on the phone with HIS decision to "upgrade" (set right their wrong) by sending me a MacBook Pro. I would have GLADLY settled for a repair so long as it cured the problem, however time after time I sent pictures to the reps who said they would send it to the technicians and I even suggested that the magnets are week and the hinges need to be adjusted.
Am I happy that I got a MacBook Pro? Of course, it's a step up from what I had. But I feel in THIS way Apple has made up for their continual inability to settle ONE issue with a simple repair. Because I feel as though I've been rimbursed for the time and process of sending it in and bandaging the issue there's no doubt I'll stay with Apple, however I will continue to hold anyone and everyone responsible for their own irresponsibilities as Apple did by not maintaining the quality we expect at such a great premium cost. The iPod "issue" is not Apple's mistake, it was in fact the mistake of the rep who did not investigate the matter with an Apple product specialist.
When the next model of Apple notebook comes out, chances are I will desire it in a way, but I prefer to have what works for me and works for a long time as opposed to what's latest. When I bought my first MacBook I planned to keep it for YEARS, however a problem decreased that lifetime greatly. So as long as a device works for me I'm content. And don't say I was content with my MacBook until the MacBook Pro came out, as my first repair was in January, months before the 13" MBP was released. I've got pictures of the repair order (dated) to prove so you can take that "from the start" theory and shove it.
Sorry to sound offensive in all this, but I'll defend myself however I feel necessary in any situation.
And to complete my self-description I'll add that I would not have been one of the people crying because Steve Jobs took their $200 via a price reduction on the iPhone, I say to those people "that was the price then, this is the price now, you can't bill someone for depreciating a product."
1. I'm 21
2. I firmly believe a child should respect their parents NO MATTER the circumstances and should not demand anything more from them than what they provide. "Gimme" kids are a sign of failed parenting.
3. The latest song on my iPhone is the 1999 release of 1999 by the artist formaly known as The Artist Formaly Known as Prince. I despise talentless noise on the radio such as that spewed by "lady" gaw gaw. Besides, what kind of respectable person appends a title to their name? I might as well call myself King Kickass.
4. I've never drunk nor tasted alcohol and NEVER will, as much as you'd like to think I'm a 16-year-old that raids daddy's wine celar and gets "hammered" at another tightass' house while their parents are on vacation in the Caribbean knowing good and well that their kids are at home drunk and wreckless.
5. I have no desire to have intercourse and never will, sorry I'm not the kid sneaking around behind some girl's daddy and doing it in their bathroom, as it would seem I'm just too respectable as well as respectful for such conduct.
6. I believe that if you have an issue you take it up with the responsible party. Was I responsible for my MacBook's design defects?
Now then, I had a problem with the sub-standard QC as well as research and testing involved in the production of this machine. Apple jumped the gun and allowed this defect to make it into mass production, and for their irresponsibility they will amend their mistake.
Yes, I had my iPod replaced for what I only LATER found to be a non-issue. Had the Apple representative connected me to a product specialist, I likely would have learned of this ahead of time and would have sucked up MY accidental drop (which occurrd AFTER the order for repair was placed) and lived with MY mistake, however the Apple rep on the phone made a mistake by not consulting with a specialist on the issue.
Now then, how many laptops open and wake when you place them in your bag? What would Apple do once THEIR defect allowed for a foriegn object to enter the opening between the keyboard and screen, and then close/wedge over the object causing a screen break? And don't tell me to buy a new case or place it vent-up, placing it vent-up would cause the hinge to be worked with great stress and cause more screen issues.
Now then, I ASSUMED the hinges/magnets were loose but after experiences I learned that the hinge was infact too tight causing it to want to remain open.
If Apple had a MacBook of similar specs (same exact model) with OUT this issue, I'd be content. However I have had my first one repaired 3 times before having it replaced. Every AluMacBook I ever encountered in person had this fault, it was CLEARLY inherent, thus I would not accept the model, period. My second one had the same issue from the start so after 2 repairs the Apple agent asked me what my intentions were. I told him I wanted a guaranty, that was all. HE then came back on the phone with HIS decision to "upgrade" (set right their wrong) by sending me a MacBook Pro. I would have GLADLY settled for a repair so long as it cured the problem, however time after time I sent pictures to the reps who said they would send it to the technicians and I even suggested that the magnets are week and the hinges need to be adjusted.
Am I happy that I got a MacBook Pro? Of course, it's a step up from what I had. But I feel in THIS way Apple has made up for their continual inability to settle ONE issue with a simple repair. Because I feel as though I've been rimbursed for the time and process of sending it in and bandaging the issue there's no doubt I'll stay with Apple, however I will continue to hold anyone and everyone responsible for their own irresponsibilities as Apple did by not maintaining the quality we expect at such a great premium cost. The iPod "issue" is not Apple's mistake, it was in fact the mistake of the rep who did not investigate the matter with an Apple product specialist.
When the next model of Apple notebook comes out, chances are I will desire it in a way, but I prefer to have what works for me and works for a long time as opposed to what's latest. When I bought my first MacBook I planned to keep it for YEARS, however a problem decreased that lifetime greatly. So as long as a device works for me I'm content. And don't say I was content with my MacBook until the MacBook Pro came out, as my first repair was in January, months before the 13" MBP was released. I've got pictures of the repair order (dated) to prove so you can take that "from the start" theory and shove it.
Sorry to sound offensive in all this, but I'll defend myself however I feel necessary in any situation.
And to complete my self-description I'll add that I would not have been one of the people crying because Steve Jobs took their $200 via a price reduction on the iPhone, I say to those people "that was the price then, this is the price now, you can't bill someone for depreciating a product."
Maybe if you had a life you wouldn't need booze and cheap thrills =\ I pity everyone like yourself. It's only a sign of emotional distress on your end. Seek help that isn't at the bottom of a bottle.
