I need help!!!

[Omar4070]

i bought a use iphone 5c i can use it normally but when i tried to add my i cloud account i found that the account still conected to the old owner account and there is no way to contact him pls tell me what to do

 

[Newtons Apple]

Ignore my post as I misunderstood and my reading comprehension skills are poor until after my coffee.

 

[eyoungren]

Down there at the very bottom where the big button labeled "Sign Out" is. Press that. Sign out. Then sign back in with your Apple ID.

 

[Omar4070]

Down there at the very bottom where the big button labeled "Sign Out" is. Press that. Sign out. Then sign back in with your Apple ID.

i cant tap on it and its asks me to login to signout

 

[Will22]

Down there at the very bottom where the big button labeled "Sign Out" is. Press that. Sign out. Then sign back in with your Apple ID.

I guess you didn't notice that the "big button labeled sign out" is in grey so it is not possible to tap it!! If your going to give a smart arsed response at least know what your saying.

 

[Rayy42]

It's bricked. This is Apple's built in security system. If you can't log out of the original owners account then there's nothing you can do.

I work for a major wireless carrier and if we take in an iPhone that is still attached to an account it's literally useless. Sorry.

 

[eyoungren]

I guess you didn't notice that the "big button labeled sign out" is in grey so it is not possible to tap it!! If your going to give a smart arsed response at least know what your saying.

No I didn't.

And you're right.

 

[Applejuiced]

You're sol.
The device its attached to someone's icloud account and find my iPhone. If you ever restore or update the firmware it will ask you for that icloud id and password and will not let you go any further without that correct info.
It's a built it security anti theft feature.
You might have bought lost or stolen property.
Contact that email and ask him to remove it from his iCloud account or if it's stolen make arrangements to return it to him and file a police report against the person that sold it to you.