I received my 5S blue-case... broken!

Discussion in 'iPhone Accessories' started by brewno, Sep 25, 2013.

  1. brewno macrumors 6502

    Joined:
    Jun 8, 2007
    Location:
    Montreal, Canada
    #1
    I received today my 5S blue leather case, but it was already broken! :( Im glad I booked an appointment for my iPhone 5 tomorrow so I will bring it in store for an exchange, but wow... I sure hope this is an isolated case....

    [​IMG]
    broken

    and

    [​IMG]
    dented
     
  2. ItBeMe22 macrumors 6502

    ItBeMe22

    Joined:
    Jun 8, 2013
    Location:
    On planet earth & in Hotlanta Ga.
    #2
    Looks cheap, where did you get it and what did it cost.:apple:
     
  3. MacMilligan macrumors 6502

    Joined:
    Aug 2, 2012
    #3
    Looks like it was crushed on the assembly line of something. Bummer. I'm sure they will do right by you at the appointment.
     
  4. brewno thread starter macrumors 6502

    Joined:
    Jun 8, 2007
    Location:
    Montreal, Canada
    #4
    I bought it online at the Apple Store, it's the blue leather case for the iPhone 5S. From Apple.
     
  5. supermassive macrumors regular

    supermassive

    Joined:
    Sep 15, 2010
    #5
    I'm sorry for you. I'm sure you will get it replaced.

    Nevertheless, nice to know how those cases react to extreme forces and how they eventually will wear.

    Thanks for sharing.
     
  6. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #6
    May I ask why you even opened it? Not judging, just a question. It seems the damage (not the tear, but the crushed part) should be obvious from the packaging, no?

    P.S. Blue looks nice. Haven't yet seen in person. I got the green and I am digging it! Kind of makes the phone look like a leather 5C. Not a bad thing!
     
  7. musicjunky macrumors regular

    Joined:
    Sep 20, 2013
    #7
    The leather does look buttery. I like the design of this case a lot.
     
  8. LostAggie macrumors 6502

    Joined:
    Aug 15, 2011
    #8
    Received the blue for my wife and it is perfect...
     
  9. *~Kim~* macrumors 6502

    Joined:
    May 6, 2013
    Location:
    UK
    #9
    Do Apple exchange in store if you originally purchased online? I know that many companies will only refund/exchange via original method of purchase.
     
  10. bensharma macrumors newbie

    Joined:
    Aug 10, 2013
    Location:
    Toronto
    #10
    If purchased at the time of purchase of a 5s phone -- which I bet is what the OP did, and the case just arrived before the phone did -- it should be covered by the one-year warranty that the phone has, and therefore exchangeable in store. (I've gotten a worn-out lightning cable replaced under the phone warranty...)
     

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