I sent back my LG Ultrafine 4K over color issues

Discussion in 'Mac Accessories' started by konnyaku, Dec 5, 2016.

  1. konnyaku, Dec 5, 2016
    Last edited: Dec 7, 2016

    konnyaku macrumors member

    Joined:
    Dec 4, 2016
    #1
    My LG UltraFine has uneven color temperature across the screen -- the lower/central portion is subtly warmer/pinker than surrounding areas. It's especially obvious when viewing sites with white backgrounds. As a photo and video editor this was unacceptable -- the monitor is now on its way back to Apple for an exchange.

    Anyone else with similar issues?
     
  2. konnyaku thread starter macrumors member

    Joined:
    Dec 4, 2016
    #2
    Update: I got a replacement and it had similar issues: This time, warmer tones on the right side, cooler tones on the left. This seems like a problem with the product, not a one-off flaw. I'm returning it again. I'd encourage Ultrafine owners to check their displays to see if you have problems as well. Try moving a white background window around your screen and see if it looks like it's shifting color.
     
  3. inmotionnow macrumors regular

    Joined:
    Sep 12, 2014
    Location:
    Toronto
    #3
    That's really disappointing to hear. I'm waiting for the 27" 5K to be available... hopefully it doesn't have the same issues. Did Apple/LG mention anything about the issue? Are they sending you another replacement?
     
  4. konnyaku thread starter macrumors member

    Joined:
    Dec 4, 2016
    #4
    No, they haven't mentioned anything about it. I'm not gonna go for another replacement; I have a feeling it'll be the same. It really is a shame because it's otherwise a stunning monitor at a pretty great price.

    The problem is something that I imagine most users could live with easily (the color shift is not obvious), but like I said, I edit photos and videos and this is a no-go.
     
  5. inmotionnow macrumors regular

    Joined:
    Sep 12, 2014
    Location:
    Toronto
    #5
    Thanks for the update. Hopefully you can find a suitable monitor from other manufacturers soon.
     
  6. Brookzy macrumors 601

    Brookzy

    Joined:
    May 30, 2010
    Location:
    UK
    #6
    My 4K UltraFine is slightly pinkish but is very even. The annoying thing is that the late 2016 MacBook Pro screens, while excellent, are the warmest panels I think Apple has ever shipped. So, sat next to each other, the MacBook looks too yellow and the UltraFine looks too cool and pink.
     
  7. gr2020 macrumors member

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    Oct 31, 2014
    Location:
    Colorado
  8. keviig macrumors 6502

    Joined:
    Jun 7, 2012
    #8
    How are you guys finding your 4k Ultrafine monitors?
    I'm on the edge of pulling the trigger on one within the sale period. I'd be using it with a 2016 tbMBP 13" but would also like to be able to hook it up to my Windows PC for the rare occasion where i need a high resolution display for it (probably less than 1% of the time but it's nice to know if it's doable).
    Do you know if a DP--> USB C cable will allow it to work with a PC? It has DP 1.4 so bandwidth isn't an issue.

    Would love to hear comments on screen quality (compared to the internal 2016 MBP screen) and anything else you might want to mention. I've had a hard time finding reviews for it, so it would help me out a lot.

    Also, did you find your shipping estimate accurate? I'm being quoted 8-10 weeks and mid to late February delivery?! I could get a brand new car produced and delivered in shorter time than that :O
     
  9. gr2020 macrumors member

    Joined:
    Oct 31, 2014
    Location:
    Colorado
    #9
    Screen quality seems similar to the built-in screen - it's quite nice, at least so far. I should mention I haven't gone out of my way looking for flaws...but in normal use it seems fine, and similar to the built-in display on the 13". Except bigger, obviously. :)

    I just walked into a store and asked them about it, and they had one in the back that I bought. So no idea on shipping. You might try a local store and see if you get lucky!

    My only complaint is the speaker quality - they're loud, but sound like garbage, IMHO.
     
  10. keviig macrumors 6502

    Joined:
    Jun 7, 2012
    #10
    Thank you so much for your reply! I just ordered one :D Got mid to late February as delivery date though haha. Let's hope it arrives sooner. No physical Apple Stores here in Norway unfortunately, otherwise i'd be there right now looking for stock :) Speakers is not an issue for me, i have Logitech Z623 speakers at my desk already!
     

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