I swapped my LEMON iPAD today!

Discussion in 'iPad' started by KenGold, May 13, 2010.

  1. KenGold macrumors newbie

    Joined:
    May 3, 2010
    #1
    Well, I tried. Wrote a post recently on the following thread:

    http://forums.macrumors.com/showthread.php?t=909354&highlight=inoperable

    Today, I called AppleCare and went through the issue with them. The guy had me do a complete restore on iTunes, which wipes out content on the iPad and resets to factory defaults. He wanted to make sure the inoperable sleep/wake button wasn't a software problem.

    The good news? That restore got the sleep/wake button working again. The bad news? When trying to sync the iPad and reload the apps and content, all kinds of error messages ensued, and then the sleep/wake button died again! This all happened after the tech call with Apple, so I called them back to report the problems. Oddly, the sleep/wake button woke up and started working again as I was talking to tech support, but then even more sync error messages appeared.

    So, the tech guy said my problem is probably hardware-related, not software, and authorized me to take the iPad back to the Apple store where I purchased it to swap it out. Luckily, that store had a 64 gig Wifi model in stock, and I went there an hour later to do the swap-out. Had to wait in the store for a half hour to complete the swap as the agent there had to do some stuff (paper work, hooking up the new iPad to his Mac for some reason, etc.).

    But now I have a new iPad to replace the Lemon. Did the sync and everything ran smoothly, so I'm fine. The Apple Care people told me this was the first time they heard of the problems that I was having. Amazing.
     
  2. Imsuperjp macrumors 6502

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    Apr 9, 2010
  3. rdowns macrumors Penryn

    rdowns

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    Jul 11, 2003
    #3

    Homemade?
     
  4. noah82 macrumors 6502a

    noah82

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    Oct 16, 2008
    Location:
    San Diego, CA
    #4
    Amazing...a company replaced a defective product under warranty. What will they think of next?
     
  5. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #5
    Maybe they'll start serving lemonade.
     
  6. sapporobaby macrumors 68000

    sapporobaby

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    3 earth minutes from your location....
    #6
    Why is this important enough to post?
     
  7. 3N16MA macrumors 65816

    3N16MA

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    Jul 23, 2009
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    #7
    Apple lets you swap defective products under warranty for a new product now? Wow, what will they think of next?
     
  8. DrIgg macrumors member

    Joined:
    May 21, 2009
    #8
    Over a million iPads sold and you have the only problem of that nature. It's like winning the reverse lottery. I'm glad they resolved it.
     
  9. MacMur macrumors regular

    Joined:
    Feb 24, 2008
    Location:
    California
    #9
    Because it's good news.:D Seen any bad news on this forum?:(
     
  10. richpjr macrumors 68030

    richpjr

    Joined:
    May 9, 2006
    #10
    This story is no different than hundreds of others - people sharing their experiences with the iPad and with Apple. Yet for some reason, the self annointed forum police are so bothered by it, they feel the need to post "witty" comments in reply. Seriously - if you find these topics boring, skip them. Just because you don't find the topic interesting, doesn't mean someone else think like you. Why people seemingly get offended by these is really strange..
     
  11. CarboysDesire macrumors 6502a

    CarboysDesire

    Joined:
    Jun 9, 2008
    Location:
    Las Vegas
    #11
    It's like Facebook status updates.

    Sometimes you comment favorably.

    Sometimes you comment unfavorably.

    Sometimes you read and move on.

    Every OP knows what they're in for and can take it.

    It's the people who police the unfavorable replies that need to breathe. Unless you're a mod, who cares?
     
  12. ctakim macrumors 6502

    Joined:
    Oct 12, 2006
    #12
    If it not important to you just ignore it. But don't be an jerk. I am disappointed with the lack of civility on this forum. Let the guy tell his story in peace.
     
  13. antiprotest macrumors 65816

    antiprotest

    Joined:
    Apr 19, 2010
  14. Karnivore macrumors 6502

    Karnivore

    Joined:
    Apr 22, 2010
    #14
    I wouldn't keep lemon iPad either. Strawberry on the other hand would be my choice for iPad flavor :cool:
     
  15. Caris macrumors 6502a

    Caris

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    Location:
    Newcastle Upon Tyne, UK
    #15
    I loled at this post.
     
  16. barkomatic macrumors 68040

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    Aug 8, 2008
    Location:
    Manhattan
    #16
    Check out post number 4.
     
  17. GoCubsGo macrumors Nehalem

    GoCubsGo

    Joined:
    Feb 19, 2005
    #17
    Twice even.
     
  18. 3N16MA macrumors 65816

    3N16MA

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    Space
    #18
    :eek:

    It's almost the same. Amazing!!!
     
  19. cx300 macrumors member

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    Clermont, FL
    #19
    ha.

    haha.
     
  20. sapporobaby macrumors 68000

    sapporobaby

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    #20
    See post number 4.
     
  21. ijen0311 macrumors 65816

    ijen0311

    Joined:
    Jul 4, 2009
    #21
    I think quite a bit of this has to do with initial uncertainty over what is causing issues. I swapped mine with wifi issues, and the Genius didn't even hook it up to the computer (like they've always done with iPhone warranty swaps). It was just an "okay, we'll swap it out." There's probably not much structure for diagnosing problems just yet.

    Glad it worked out.
     
  22. Battlestar macrumors 6502

    Joined:
    May 9, 2010
    Location:
    Boston
    #22
    When you get sick of Lemon you can always try Lime.
     
  23. wesk702 macrumors 68000

    wesk702

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    Jul 7, 2007
    Location:
    The hood
    #23
    I went to work today. I wore gray and also had a bacon egg sammich for lunch. I also took a massive dump. It smelled.
     
  24. rdowns macrumors Penryn

    rdowns

    Joined:
    Jul 11, 2003
    #24

    I love Key Lime pie.
     
  25. Fireproof! macrumors 6502a

    Fireproof!

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    Dec 1, 2008
    Location:
    Frisco, TX
    #25
    Wow - I wasn't aware the iPad came in colors.
     

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