Carrier I think I got a free iPhone 6+

Discussion in 'iPhone' started by -Ray-, Oct 17, 2014.

  1. -Ray- macrumors regular


    Jul 2, 2011
    So when the new iPhone came out i immediately went to the apple store and purchased a iPhone 6 and iPhone 6 for my wife. I added both devices to my plan with AT&T next. Because we had previously used the next program before, we had to pay off our previous balances on the other devices. Circa $400 combined without trade in.

    This process was a complete hassle with AT&T on one of the lines and it was almost like they didn't know what to do. I was on the phone around 3 hours getting this straighten out in the apple store. Mean while, I made a separate purchase for the 6 and all was well. When it was all finally said in done with At&t regarding the other line, I approached an apple employee to process my second line checkout.

    The Apple store employee began the procedure of checking out the second device and in the process received an error that had to be resolved at apple hq or support or what ever. The process was resolved automatically without interaction within 15 minutes. I paid the device taxes and walked out.

    After a day or so filled with mishaps I checked my AT&T bill and it showed one line on the next program and one line paid off and not under a contract agreement. I let this sit for the next month or so because I thought it was a paper trail issue and sure enough, no next plan tagged to the device.

    I was not billed more or paid more than the device taxes when purchasing the device.

    Did I get an iPhone 6+ 128GB for nothing more than the taxes? Should I contact At&T about this? Will this catch up with me? I do not feel morally right..
  2. Jessem1133 macrumors 6502

    Sep 12, 2014
    I think you answered your own question dude.
  3. 3lionsbecks Suspended


    Jul 19, 2010
    Ontario, Canada
    While I have to admit I didn't quite follow everything that went down (the cell phone lines etc seem to be much different in the US than in Canada).....but I would think that if you have the phone connected to your carrier with service it will eventually catch up with you and you'll need to pay it or it will just show up on your bill.
  4. McDaddio macrumors 6502a

    Oct 6, 2014
    Yes, of course you should contact them and straighten it out.
    Good luck!
  5. ucfgrad93 macrumors P6


    Aug 17, 2007
    Agreed, it is the right thing to do. There is probably a good chance that they will figure it out and come looking for their money anyway.
  6. maflynn Moderator


    Staff Member

    May 3, 2009
    I'd reach out to them and try to straighten the issue out. It's the right thing to do.
  7. ag29 macrumors 6502

    Oct 7, 2014
    Chances are they'll contact you and make you pay later on.

    I don't think it's worth the worry.
  8. mademan118 macrumors regular

    Sep 21, 2007
    This same thing happened to me. I bought two iPhones via ATT next promo. Went to apple store. Specialist criscrossed the phones and orders. 1st one went through fine. Second one had an error when scanning it in with SIM card. Opened phone and tried to get new SIM card. Didn't work. Took me over to ATT rep to have them sort out the phone/sim issue. Checked me out for my case while ATT did there thing. ATT finished up and said have a good day. He said have a good day. We left.

    Went home. Looked for receipts to print out and put in iphone box and only had 1 receipt. Went back and sure enough, free iPhone. They fixed everything and gave us free apple leather cases.

    Reasons for doing it:

    1) Honest thing to do. I worked retail before and people get in trouble for this. I didn't want that guy losing his job over a stupid iPhone.
    2) warranty issues in the future

    Ultimately it's up to you. People have gotten free laptops and what not before from apple by mistake and for coming forward apple said keep it our mistake. You never know, but if it doesn't sit well inside with you, best to do the right thing.
  9. yaboyac29 macrumors 6502a

    Sep 24, 2014
    would ATT contact you if they over billed you?


    f em. imo

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