I think I have simultaneous orders going on??

Discussion in 'iPhone' started by usfdrohead, Sep 12, 2014.

  1. usfdrohead macrumors newbie

    Joined:
    Sep 11, 2014
    #1
    Ok, yes I am impatient, very impatient..

    I placed my order on At&t at 3am and it was showing a delivery date of late October/early november. I was pretty irritated so I went on apple and was able to lock in one of the reservations.

    Once my reservation was ready I put my info in and did a test checkout with my gfs account to see what the shipping time would be ( I could not use mine because my upgrade was locked in to my AT&T order). I noticed shipping time was MUCH faster so I canceled my pre order on AT&T, went back to apple and processed my reservation order.

    Everything on the apple order looks good, I got my confirmation email and even an email of the copy of my new contract. In tandem with all of this it looks like my at&T order is still processing and I even just received a text saying "congrats your order has processed, we will text you when it ships" from at&t.

    What is going on here? It looks like my at&t order never canceled? Anyone experience this?
     
  2. shenan1982 macrumors 68040

    shenan1982

    Joined:
    Nov 23, 2011
    #2
    If it helps, I cancelled my order w\ AT&T ... I have received 17 texts so far today, 10 saying my order was cancelled, 7 saying Congrats your order is processed. LOL. I assure you, they're just a mess.
     
  3. usfdrohead thread starter macrumors newbie

    Joined:
    Sep 11, 2014
    #3
    oh no! i figured out whats going on here! i accidentally placed the apple order under my gfs line lol, damn!

    when that device arrives can I switch it over to my upgrade?
     
  4. bobright macrumors 601

    Joined:
    Jun 29, 2010
    #4
    I did the same thing OP. Call and make sure you have AT&T cancel. I called them twice then placed my order with Apple.

    Also be sure to check your text messages to confirm it I just got a text from AT&T saying: Your order has been cancelled. You already upgraded this phone.

    Woot now off to get some rest finally. They've been a real headache I tell you.
     
  5. usfdrohead thread starter macrumors newbie

    Joined:
    Sep 11, 2014
    #5
    looks like i have a unique situation here, when the phone for her line arrives, can I switch it and make it my upgrade and revert hers?
     
  6. bobright macrumors 601

    Joined:
    Jun 29, 2010
    #6
    I don't think so aren't upgrades/phones purchased tied to the numbers? Not positive on it though
     
  7. Payton34 macrumors member

    Payton34

    Joined:
    Sep 10, 2014
    Location:
    Chicago, IL
    #7
    As long as both lines are on the same plan you should be fine. It's called a cross upgrade.
     
  8. miamialley macrumors 68030

    miamialley

    Joined:
    Jul 28, 2008
    Location:
    Los Angeles, CA
    #8
    Same situation. I cancelled my ATT order and ordered on Apple. I called ATT to verify it was cancelled and they said yes. It still shows my order as processing or whatever on the ATT site. I got a confirmation email from ATT saying it's cancelled. Hopefully it is and it won't screw with my Apple order.
     

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