Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I think I may have gotten some Malware...
- Thread starter Jthall502
- Start date
- Sort by reaction score
That is how time warner service appears.
Thank you guys for all of the help and suggestions. However the problem is still there. I made a new account and jumped on safari, took about 45 secs for google to load. I started thinking its got to be something with my ISP so once again I hopped on the old HP laptop to check. Surfing like a champI have so much work to get done and I would really like to use my $2,500 desktop to do it. Maybe it's a lemon?? Lol
Some of the suggestions in this thread are kind of ridiculous. When you ask the internets, you get a lot of random advice, which is sometimes helpful with less technical topics. Assuming all hardware in your Mac is fine, it's very likely that it just doesn't work well with your router or a bad ethernet cable. I would try connecting directly to the modem first. If that works fine, search the router model for any known issues with Safari and OSX. Otherwise I might say take it in. The solutions proposed on many of these threads often involve really random stuff. If it's a new machine, it's highly unlikely that an OS or application reinstallation is really necessary. If it's not the cable or router, and you don't have anything weird happening in activity monitor, take it in for warranty service. I really suspect it's a router issue though, as that is the most common source of this kind of behavior. That the HP notebook is fine doesn't really mean anything, especially if they're both older. Apple also has support articles on that, but the first thing is to track down the problem.
That won't do anything.
It was browsing faster in safe mode...Im so confused it just happened out of nowhere. Was working fine them BOOM
Have you tried rebooting the router? Have you checked to see if there's an update to the router firmware?
I agree with the above poster in that it's more than likely a router issue and a simple reboot may fix it. If not then I would bring it in and have a genius take a look at it.
I agree with the above poster in that it's more than likely a router issue and a simple reboot may fix it. If not then I would bring it in and have a genius take a look at it.
Can you explain to me in layman's terms why rebooting the router would make since if the windows machine is working fine?
That is odd. How much faster? I've never run into this problem before, but there are weird issues like it that can cause poor performance.
Note this line.
Anyway I would still try to isolate the problem, and I would suggest you try Apple if it's not the router or modem. Your HP working fine is enough to rule out anything on the modem side.
I'm not so sure about rebooting the router, as it hasn't exactly locked up. My suspicion was that safari was attempting something that wasn't adequately supported by that (router) hardware.
It's just a basic step in troubleshooting connectivity issues. It's a simple step and cures issues effectively, if for example the router's memory became corrupt.
Anything is possible. So far nothing that you've tried has solved the problem so rebooting the router seems like a logical step to me.
Your suspicions of malware are really unfounded. It's going to be one of several things. A slightly bad ethernet cable can cause it. In my experience it's more common that they wouldn't work at all. A problem between your browser and router can cause it. That is probably one of the more likely causes. The only way to tell is to connect it directly to the modem. You might have to power your modem down for a few seconds to allow the network to drop the IP information. It's obviously annoying, but I was suggesting an issue of compatibility, not corrupt memory. It's not an issue of malware. See if you can find one instance on of malware causing slow web browsing in OSX.
