I think it's time for a visit to the Apple store

Discussion in 'MacBook Pro' started by Quackers, Apr 8, 2014.

  1. Quackers macrumors 6502a

    Joined:
    Sep 18, 2013
    Location:
    Manchester, UK
    #1
    My mid 2012 rMBP (16 months old) is now showing marked image retention and recently the hinges have been stiffening slightly so that the screen can creak when closing.
    The screen is the first generation LG (SJA1) so it's not done too badly.

    I'll contact Applecare and doubtless need to make an appointment at the Apple store and see what they say.

    I assume that it's likely to be sent away for repairs - is that correct?
    They might as well clean the case out while they're at it :)
     
  2. borgqueens macrumors member

    borgqueens

    Joined:
    Aug 10, 2013
    Location:
    Denmark
    #2
    I think you can just walk in the apple store and ask them to get your rMBP fixed. No need to make a specific appointment unless the image retention can get fixed in store. But calling apple support before going to the store is a good call.

    Did you get apple care ?
     
  3. Quackers thread starter macrumors 6502a

    Joined:
    Sep 18, 2013
    Location:
    Manchester, UK
    #3
    Thanks borqueens, I did buy Applecare.
    I have seen reports that some had a screen replacement at their local Apple Store but I don't know if Manchester can do that or not.
    My biggest worry is the quality of the replacement screen (shading, colour shift etc). I'll have to wait and see.
     
  4. Barney63 macrumors 6502a

    Barney63

    Joined:
    Jan 9, 2014
    Location:
    Bolton, UK.
    #4
    My rMBP is in the Trafford Centre for a new logic board.
    I dropped it off on Friday 4/4/14, still waiting for it :(

    Barney
     
  5. Quackers thread starter macrumors 6502a

    Joined:
    Sep 18, 2013
    Location:
    Manchester, UK
    #5
    Yes the Trafford Centre seems to be very busy and as a result of that I am going to the Arndale Centre in Manchester as their appointment system offers a sooner opening.
    I'd be surprised if either would replace a screen there and then.

    Good luck with yours then :)
     
  6. Barney63 macrumors 6502a

    Barney63

    Joined:
    Jan 9, 2014
    Location:
    Bolton, UK.
    #6
    I normally go to the Trafford Centre with it being just off the motorway and plenty of free parking, Manchester can be a nightmare.

    Barney
     
  7. Quackers thread starter macrumors 6502a

    Joined:
    Sep 18, 2013
    Location:
    Manchester, UK
    #7
    Very true.
    I'm having a day out on the tram! :eek:
     
  8. Barney63 macrumors 6502a

    Barney63

    Joined:
    Jan 9, 2014
    Location:
    Bolton, UK.
    #8
    Where in Manchester are you from?
    I'm from Farnworth, Bolton.

    Barney
     
  9. Quackers thread starter macrumors 6502a

    Joined:
    Sep 18, 2013
    Location:
    Manchester, UK
    #9
    Hollins near Unsworth, Bury.
    Quite local to you really :D
     

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