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I think my ECG feature is malfunctioning or possessed.
- Thread starter The Tech Wiccan
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I bet the crown is somehow touching your skin and technically "completing" the circuit.
Possibly, but if you look at the video, I even move my arm to show the whole crown exposed.
Then something might be wrong with your watch. I just tried it and as soon as I remove my finger from the crown, it resets. I'd try restarting and trying again.
Sounds like you need to visit the Apple Store. If you can demonstrate this problem, they will replace your watch.
I may start a call with Apple in a bit and show them the video. Thanks for all your help.
You could try cleaning the crown. This is measuring a a very small signal so maybe a little leakage current from somewhere is enough to fool it.
https://support.apple.com/en-us/HT204522
https://support.apple.com/en-us/HT204522
I have cleaned the crown, but thank you for the suggestion. It only happens intermittently.
Have you tried doing a reset and setting it up as new again? My wife was having an issue with hers where the battery was tanking badly and that cured it. It might not with yours, but worth a try before making a trip to the Apple Store for a swap
I’ll give that a try, thank you! I really don’t want to swap it out if I don’t have to.
I don't blame you. It is an inconvenience at best. Always better if you can get it resolved with the current one
The issue seems to have stopped for the time being. Hopefully it doesn’t happen again because the only recourse, apparently, is to have my Apple Watch replaced.
My arm was dry when it started happening to me. I’m sorry it is happening to you too.
I'm completely dry and so is my watch. I meant was your watch wet sometime before you tried? Did you swim, shower or wash your hands earlier and get the watch wet?
Mine is now working correctly. I think the watch just needs time to throughly dry. Could be residual water in the speaker, microphone, barometer or Lightning connectors that is causing it.